Customer Service - Bose CINEMATE II Serie Guía De Usuario

C M
ARE AND AINTENANCE
Problem
Sound but no • Make sure the TV is turned on.
picture
• Check that the correct TV/Video input is selected. See "Selecting the TV input" on page 20.
Remote control is • Check the battery to be sure it is installed properly.
inconsistent or
• Point the remote control at the interface module.
does not work
• Relocate the interface module, making sure it is in a clear line of sight to the remote and there are no obstructions.
• Make sure the protective film is removed from the lens on the front of the interface module.
• Check that the source button on the CineMate
• Check that the green LED on the interface module flashes when a remote power, volume, or mute button
is pressed.
• There may be more than one device code for your brand of device. Find your device and brand in the Universal
Device Codes book. Try programming another code, then check the device for improved functionality.
Sound is distorted • Make sure speaker cables are not damaged and the connections are secure.
• Reduce the audio output level from the TV connected to the interface module.
Sound is coming • Turn off your TV's internal speakers. See "Turning off the TV internal speakers" on page 11.
from the TV
• Turn down the TV volume.

Customer service

For additional help in solving problems, contact Bose
Customer Service. Refer to the address sheet included
with the CineMate system.
28
Svenska Nederlands
What to do
® GS series II remote flashes when a button is pressed.
®
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