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The water and ice
The refrigerator is not connected to a
Connect the refrigerator to the water supply and turn the
dispenser
will not
water supply or the water supply
water shutoff valve fully open.
operate
properly
shutoff valve is not turned on.
There is a kink in the water source line
A kink in the water line can reduce water flow from the water
dispenser and result in hollow or irregular shaped ice.
Straighten the water source line.
The refrigerator has just been
Flush and fill the water system. See "Water and Ice
installed.
Dispensers."
The water pressure to the house is not
The water pressure to the house determines the flow from
at or above 35 psi (241 kPa).
the dispenser. See "Water Supply Requirements."
A reverse osmosis water filtration
A reverse osmosis water filtration system can decrease water
system is connected to your cold
pressure. See "Water Supply Requirements."
water supply.
The water filter may be clogged.
Remove the water filter and operate dispenser. If water flow
increases, your filter is clogged and needs to be replaced.
See "Water Filtration System."
The water filter is installed incorrectly
Remove the water filter and reinstall. See "Water Filtration
System."
The refrigerator door or freezer drawer
Close the door or drawer firmly. If it does not close
is not closed completely,
completely, see "The doors will not close completely."
The refrigerator doors were recently
Make sure the water dispenser wire/tube assembly has been
removed,
properly reconnected at the top of the refrigerator door.
See "Refrigerator
Doors and Drawer."
Ice is clogged in the ice storage bin or
Remove the ice clogging the storage bin and delivery chute,
ice is blocking the ice delivery chute,
using a plastic utensil if necessary. Clean the ice delivery
chute and the bottom of the ice storage bin using a warm,
damp cloth, then dry both thoroughly. To avoid clogging and
to maintain a fresh supply of ice, empty the storage bin and
clean both the storage bin and delivery chute every 2 weeks.
The ice dispenser
jams
Crushed ice is blocking the ice
Switch from crushed ice to cubed ice to clear the ice
while dispensing
crushed
delivery chute,
dispenser. Then switch back to crushed ice.
ice
Water is leaking or dripping
The glass was not held under the
Hold the glass under the dispenser 2 to 3 seconds after
from the dispenser
system
dispenser long enough,
releasing the dispenser lever.
NOTE: A few drops of water
after dispensing
is normal.
Water continues
to drip
The refrigerator has just been
Flushing the water system removes the air from the lines
from the dispenser
beyond
installed,
which causes the water dispenser to drip. Flush the water
the first few drops,
system. See "Water and Ice Dispensers."
The water filter was recently installed
Flushing the water system removes the air from the lines
or replaced,
which causes the water dispenser to drip. Flush the water
system. See "Water and Ice Dispensers."
Water is leaking from the
The water line connections were not
See "Connecting
the Water."
back of the refrigerator
fully tightened.
Recently removed the doors and did
See "Refrigerator
Doors and Drawer."
not fully tighten water line connection
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