Troubleshooting
If the Polaris cleaner displays the following
actions, adjustments may be necessary to
restore performance. Refer to exploded parts
diagram for part references.
Action:
H angs up on steps or other
obstacles for longer than 3 minutes.
Solution: 1. C heck the wheel RPM.
2. V erify the back-up valve
is cycling.
3. A djust the thrust jet.
4. R emove unnecessary pool
hardware or install a Ladder Guard
Kit (order part #G21 from a Polaris
dealer).
Action:
P olaris is sluggish, running with
less power than normal.
Solution: 1. C heck the filter screen in
the in-line filter and clean,
if necessary.
2. C lean the skimmer basket, pump
basket, and pool filter.
3. C heck all of the hoses, connections,
and swivels for leaks that could
cause loss of water pressure.
4. C heck the wheel RPM.
Action:
Polaris flies around the pool and/
or does not make contact with the
bottom.
Solution: 1. C onfirm that the blue restrictor disk
is installed in the UWF to decrease
water flow. Or, install the red
restrictor disk to decrease water
flow even more.
2. Check the wheel RPM. If more
than 32 RPM, unscrew the
pressure relief valve to decrease
water flow to
the cleaner. Note: The pressure
relief valve should only be adjusted
when a restrictor is installed.
3. V erify the back-up valve is cycling.
Hold the valve out of the water and
watch the jet. It should come on
and go off.
Action:
Polaris does not back up.
Solution: 1. V erify the back-up valve
2. C heck the wheel RPM.
3. I f the bag is full, empty it.
4. If head float has water in it,
5. M ake sure feed hose is floating.
Action:
Polaris only turns in one direction.
Solution: 1. A djust the thrust jet.
2. M ake sure feed hose
Action:
F eed hose becomes tangled.
Solution: 1. R emeasure the hose to verify that
2. W ith the Polaris operating, check
3. M ake sure feed hose
4. W ith the Polaris turned off, spin
Action:
S weep hose is sucked into
the vacuum tube.
Solution: 1. M ake sure the opening at the end
2. A djust the sweep hose to a gentle
www.polarispool.com
is cycling.
replace it.
is floating.
it is adjusted to the proper length
for the
pool shape.
that the swivels in
the hose and the hose connections
turn freely.
is floating.
each of the wheels. All wheels
should turn together.
of the sweep hose is not blocked
by the sweep hose scrubber.
sweeping motion.