Troubleshooting; Checking Error Messages - LG WM3488H Serie Manual De Propietario

TROUBLESHOOTING

Checking Error Messages

If the following message appears on the display, check the following and take the appropriate corrective action.
Message Possible Causes
Item of clothing has gathered on one side of the tub.
There are not enough items in the machine.
ü
Have your items gathered in one area, or is
ü
the load too small?
Did you wash a stuffed animal, a mat, or knitwear?
ü
ü Did you wash two different blankets together?
Water is not supplied or the water pressure is low
ü Is the faucet turned off?
Is the water supply stopped or the faucet frozen?
ü
ü Is the water pressure low or is an inlet filter clogged?
Is the water line properly connected with
ü
the cold water inlet?
ü Is the water line pinched or bent?
Water line leaks in connection
Are the water lines connected with the faucets properly?
ü
The tub does not rotate
• Is the door secured?
The washing machine drains slowly or not at all
ü Is the drain hose installed over 3 1/4 feet (1
m) beyond the end of the elbow bracket?
ü Is the drain hose pinched or clogged inside?
Is the drain hose frozen?
ü
Is the drain hose clogged with foreign objects?
ü
A power failure has occurred.
Control Error.
The water supply does not stop
Do the water supply and the drain keep
ü
repeating in turn?
The water level is not controlled
ü Is the water level too low or high compared
with the size of the load?
The tub does not rotate
Is the washing machine overloaded?
ü
To clean up the tub, please run the TUB
ü
CLEAN cycle.
TROUBLESHOOTING
Solutions
ü Rearrange items to help balance the load.
Stuffed animals or mats can become unbalanced
ü
during spinning and the washing machine may
fail to drain. Rearrange the knitwear to help
balance the load and drain it again.
ü Put one blanket in at a time.
Turn on the faucets.
ü
ü If a faucet is frozen, thaw it with warm water.
If the inlet filter is clogged, clean it. (see page 32)
ü
ü Connect the water line properly with the
cold water inlet. (see page 14)
Check that the water lines are not pinched
ü
or bent. Take extra care that water lines are
not twisted or pinched by other objects.
ü Connect the water lines properly with the
faucets. (see page 14)
Close and secure the door. If the message
ü
keeps appearing, unplug the power and
contact your nearest LG service center.
Lower the drain hose within 3 feet below
ü
the end of the elbow bracket.
Place the drain hose on a smooth surface to
ü
prevent bending.
If the drain hoses are frozen, thaw them in warm water.
ü
Open the drain pump plug cap and remove the dirt.
ü
ü Press the Power button to turn off the washing
machine and press it again to turn it on.
Unplug the power cord and contact your
ü
nearest LG service center.
Unplug the power cord and contact your
ü
nearest LG service center
The water level sensor is not working correctly.
ü
ü Unplug the power cord and contact your
nearest LG service center.
ü Rearrange the load size and restart the
washing machine.
ü If the load size is big, the tub may not rotate
due to an overheated motor. Allow the
washing machine to stand for a while and
restart the cycle. Unplug the power cord
and contact your nearest LG service center
if the same error message appears.
Please empty the tub and insert bleach into
ü
the detergent dispenser and select the Tub
Clean cycle.
ü If you want to skip the Tub Clean, turn the
CYCLE SELECTOR KNOB or push the option
buttons to select a cycle. The message will
keep appearing until a few wash cycles
have been completed, then it will disappear
until the next scheduled time to clean the
tub.
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