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IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem, please
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contact Power Wheels
Consumer Relations.
Problem
Vehicle does not run
Vehicle was running but
suddenly stopped
e Problems and Solutions Guide
Possible Cause
Undercharged battery
Charger is not working
Tripped thermal fuse
Loose wire or loose connectors
Dead battery
Electrical switch damage
Motor damage
Loose wire or loose connectors
Tripped thermal fuse
Solution
Charge the battery. A new battery should have been charged
for at least 18 hours before using the vehicle for the first time.
After first-time use, recharge the battery for at least 14 hours
after each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is
tightly plugged into the battery, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is "ON".
There is no sure way to tell if your charger is working unless
you have a volt meter. If you suspect there is a problem with
your charger, contact Power Wheels
Each Power Wheels
fuse. A thermal fuse may "trip" and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions
too severe. The fuse will automatically reset itself after
approximately 25 seconds, allowing the vehicle to resume
normal operation. To avoid repeated automatic shutdowns,
do not overload the vehicle by exceeding the 29.5 kg (65 lbs)
maximum weight capacity or by towing anything behind the
vehicle. Do not drive up hills or run into fixed objects, which
can cause the wheels to stop spinning while power is still
being supplied to the motors. If a thermal fuse continually trips,
contact Power Wheels
Check all wires and connectors. Make sure the motor harness
connector is tightly plugged into the battery, and that there
are no loose wires around the motors.
If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure
whether or not the battery is dead, contact Power Wheels
Consumer Relations
The electrical switches can become corroded due to exposure
to water or moisture, or can jam due to loose dirt, sand or
gravel. Contact Power Wheels
Contact Power Wheels
Check all wires and connectors. Make sure the motor harness
connector is tightly plugged into the battery, and that there
are no loose wires around the motors.
Each Power Wheels
fuse. A thermal fuse may "trip" and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions
too severe. The fuse will automatically reset itself after
approximately 25 seconds, allowing the vehicle to resume
normal operation. To avoid repeated automatic shutdowns,
do not overload the vehicle by exceeding the 29.5 kg (65 lbs)
maximum weight capacity or by towing anything behind the
vehicle. Do not drive up hills or run into fixed objects, which
can cause the wheels to stop spinning while power is still
being supplied to the motors. If a thermal fuse continually trips,
contact Power Wheels
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Consumer Relations
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12 volt battery has a built-in thermal
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Consumer Relations.
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Consumer Relations.
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Consumer Relations.
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12 volt battery has a built-in thermal
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Consumer Relations.
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