Perel CCTVSET10 Manual Del Usuario página 26

The backup device is incompatible
The backup device is damaged
13. Question: Remote control cannot work?
Answer:
The address of remote control is not correct
The distance of remote control is too far or the angle is too biased
Remote control batteries ran out
Remote control is damaged or the front panel of DVR is damaged
14. Question: unable to login via Internet?
Answer:
Please check the network to see if it is connected. Check if NET LED is displayed normally on the
panel; use ping xxx.xxx.xxx.xxx (DVR IP) to check if the Internet is linked properly.
Make sure to use Windows XP or Vista operating system, also use IE6.0 browser or IE7.0 browser
ActiveX control has been blocked. Manually install ActiveX control again.
Install DX8.1 and upgrade your video card driver
15. Question: There is no picture or picture is not clear when you preview the recording or
playback the recording via IE
Answer:
If you access DVR by IE, choose "Wan" in "web environment"
Try "Close windows" by the right mouse button, and try "Open windows" again
16. Question: It displays "other members are setting......" while setting DVR by IE
Answer:
It means someone else is setting the DVR. Please check the DVR configuration interface or exit
DVR.
10. Troubleshooting
Problem
system is not receiving power
system is not powering-up
remote control not detected
by the system
hard drive not detected by the
system
hard drive is full and DVR is
not longer recording
mouse not detected by system Mouse not or badly connected
no image on selected channels camera cables are loose
no sound (image OK)
system makes noise
beep at start-up
e-mail notification doesn't
seem to work
11. HDD replacement
• To replace the hard disk, unplug the DVR from the mains and disconnect all cabling.
• Release the 6 screws (3 on either side) that hold the cover in place.
• Release the 4 screws that hold the HDD bracket in place.
• Disconnect power supply and data bus.
• Release the screws that hold the HDD is place and remove the HDD.
• Place a new SATA HDD in the bracket and tighten it with 4 screws. The drive must be formatted as FAT32.
• Connect the data bus and power supply and place the mounting bracket back. Tighten the 4 screws.
• Close the cover and reseat the 6 screws.
26/05/2011
CCTVSET10
Possible cause
power adaptor cable loose or
unplugged
not enough input power
Batteries inside remote control
are missing, wrongly inserted or
depleted
Hard drive cables are loose or
badly connected
Hard drive missing
Overwrite is not enabled
system reset required
audio cables loose or
disconnected
audio channels disabled in menu
volume on external speaker (not
incl.) is too low
fan active
initialisation complete
e-mail notification disabled in
menu
own SMTP information missing
26
Suggested action
• check all cable connections
• check power LED [6]
• connect the DVR straight to the mains
(discard power bars, multi-way socket-
outlets...)
• check mains outlet
• check battery polarity
• Insert 2 new AAA batteries
• check hard drive connections
• install a 3.5" SATA hard drive
• From the mains menu, select HDD –
overwrite – enable and click apply
• check cabling of the mouse
• power off the system (remove power
cable!)
• check camera cabling
• try connecting the camera to a different
channel
• check all audio connections
• check main menu – record – audio settings
• increase output volume
• this is normal behaviour
• this is normal behaviour
• open main menu – advance – alarm, click
e-mail setup and select 'on'.
• enter your SMTP server data correctly
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