How To Request After-Sales Assistance - Zhermack VAP 8 Manual De Usario

To empty the VAP 8A boiler quickly proceed as follows:
- Turn the main switch (14) to off.
- Select the water function via the mode switch (18).
- Drain the water by pressing the gun trigger button (10).
If, instead, you are emptying completely the VAP 8
proceed as follows:
- Switch off the machine via the main switch (13) and
disconnect the plug from the mains power socket.
- Wait for the equipment to cool down completely (this
takes about 40 minutes).
- Unscrew the plug (15) located on the bottom of the
appliance, and pour the water in the boiler into a
suitable container.
- Replace the plug (15).
It is strictly forbidden to empty the machine as
described above when it is switched on or under
pressure. The Manufacturer cannot be held liable
for any damages caused by any failure to observe
the above information and instructions.
8.3.2 GUN NOZZLE REPLACEMENT
To replace the nozzle proceed as follows:
- remove the old nozzle by pulling it outwards.
- make sure that the rubber seal is inserted correctly in its
seat in the gun.
- insert the new nozzle: secure it by pushing the mobile
lock ring all the way down.
8.4 RE-START AFTER LONG PERIOD OF INACTIVITY
If the equipment is re-started after a particularly long
period of inactivity, operate as indicated in Chapter 6
regarding commissioning. If the equipment functions
anomalously, act as described in Chapter 9 regarding
"Diagnostics". if the problem should persist or is not
considered, contact the Authorised After-Sales Centre
immediately.
8.5

HOW TO REQUEST AFTER-SALES ASSISTANCE

Choose one of the following options to request after-sales
assistance:
1. contact the Authorised After-Sales Centre;
2. telephone the Zhermack After-Sales Service at +39
0425 597611 and proceed as follows: give personal
data (e.g. address and telephone number); state the
information given on the equipment identification
plate (see paragraph 3.4); explain the problem with the
equipment clearly;
3. fax all of the information stated in the previous point
and the correctly filled-in identification form (see
Attachment 10.3) to the following n° +39 0425 53596.
VAP 8 / 8A - AD 8
9.1 GENERAL WARNINGS
If any of the anomalies described below should
occur, solve the problem, where allowed, with
respect to all instructions contained in this
manual. If the problem persists, contact the
Authorised After-Sales Centre.
9.2 TROUBLESHOOTING
PROBLEM After switching on the equipment via the
CAUSE
REMEDY
PROBLEM During start-up of the VAP 8 the indicator
CAUSE
REMEDY
PROBLEM The electric pump on the VAP 8A fails to fill
CAUSE
REMEDY
PROBLEM Steam generator overpressure warning
CAUSE
REMEDY
PROBLEM Steam generator safety valve has opened.
CAUSE
REMEDY
PROBLEM The
CAUSE
REMEDY
The reference figures can be found on pages 3, 4, 5, 6 of this manual.
CHAPTER 9: DIAGNOSTICS
main switch the LED on the key fails to
come on.
1. The power cable is not plugged in.
2. There is no current to the socket.
3. Blown fuse.
4. Electrical fault.
1. Plug in the power cable.
2. Check the socket/electrical panel in the
building.
3. Replace the fuse (T 10 A).
4. Contact an Authorised Service
light (4) stays on for longer than 5 seconds.
1. No water/not enough water in the boiler.
2. Electrical fault.
1. Add distilled water to the boiler (see
section 6.6.1).
2. Contact an Authorised Service
the boiler with water.
1. Automatic pump shutdown on account of
the overheating caused by high pressure
or no water in the boiler.
1. Proceed as per point 1 of section 7.2.
light comes on.
1. Safety pressure switch has tripped because
pressure is higher than 8 bar, thus shutting
down the machine.
2. Electrical fault.
1. Proceed as per point 2 of section 7.2.
2. Contact an Authorised Service
1. Steam generator malfunction.
1. Switch off the equipment and contact an
Authorised Service Centre.
pressure in the
considerably when the gun trigger button
is pressed or noise is heard inside the boiler
when the element is on.
1. Low pressure inside the boiler due to
steam condensation.
1. Press the gun trigger for a few seconds
with the equipment on.
EN
Centre.
Centre.
Centre.
boiler drops
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