10 After all tests have completed, close the test window to return to the Dell
Diagnostics Main Menu.
11 Remove the Drivers and Utilities disc, then close the Main Menu window
to exit the Dell Diagnostics and restart the computer.
Dell Diagnostics Main Menu
The following tests can be run from the Dell Diagnostics Main Menu:
Option
Express Test
Extended Test
Custom Test
Symptom Tree
For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
in your User's Guide).
NOTE:
The Service Tag for your computer is located at the top of each test screen.
When contacting Dell support, have your Service Tag ready.
44
Quick Reference Guide
Function
Performs a quick test of system devices. The test typically
takes 10 to 20 minutes and requires no interaction on your
part. Run Express Test first to increase the possibility of
tracing the problem quickly.
Performs a thorough check of system devices. The test
typically takes an hour or more and periodically requires
your input to answer specific questions.
Tests a specific device in the system and can be used to
customize the tests you want to run.
Lists a number of common symptoms and allows you to
select a test based on the symptom of the problem you are
having.