ROHO QUADTRO SELECT Manual Del Usuario página 11

English
Sterilization. ROHO does not recommend sterilization methods using
temperatures greater than 200° F/93° C. High temperatures accelerate aging
and may cause damage to the cushion. All valves must be opened before exposing
the QUADTRO SELECT or CONTOUR SELECT Cushions to elevated temperatures.
DO NOT USE OIL-BASED LOTIONS OR LANOLIN ON YOUR CUSHION AS THEY MAY
COMPROMISE THE INTEGRITY OF THE RUBBER.
REPAIRING LEAKS
You should protect your SELECT Cushioning Product from pins or other sharp
objects and from exposure to hot ashes or any open flame. If your QUADTRO
SELECT or CONTOUR SELECT Cushion is punctured, you can immediately repair it
using the Patch Kit included with your cushion. Follow the directions with the kit to
repair the leak. The patch should be monitored periodically to ensure its
effectiveness. Check the cushion daily to ensure that you have not bottomed out. If
your patch is not successful in addressing the problem, or if more extensive damage
is present, contact your Rehabilitation Technology Supplier, distributor, or The
ROHO Group for factory repair details.
The ROHO Group reserves the sole right to determine whether a cushion is
repairable. A minimum repair charge plus shipping will be charged for all cushions
not under warranty. Estimates for repair must be requested in writing and
submitted with the cushion. If you fail to submit a written request for a repair
estimate. The ROHO Group assumes authorization has been given and will proceed
with the repair.
LOANER CUSHION PROGRAM (U.S.A. only):
The ROHO Group offers a loaner cushion while your cushion is being repaired.
Loaner cushions require a deposit. Contact The ROHO Group for more information.
RETURN POLICY
All returns require prior authorization from The ROHO Group and are subject to a
restocking charge. If you live outside the U.S.A., contact the distributor or dealer in
your country or contact ROHO International to find a distributor near you.
CONTACT INFORMATION
If you have any questions concerning repairs, the loaner program, or the proper
care and use of your ROHO product, contact:
100 North Florida Avenue
Belleville, IL 62221-5429 U.S.A.
www.therohogroup.com
U.S.A. and Canada: 1-800-851-3449 Fax 1-888-551-3449
Outside the U.S.A.: 1-618-277-9150 Fax 1-618-277-6518
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