Troubleshooting - Cochlear Baha Manual Del Usuario

Troubleshooting

Battery function can be related to a number of
problems, such as no sound, intermittent sound
and crackling/buzzing. A new battery is often the
solution.
Problem
No sound/weak
sound
Feedback (whistling)
Sound is distorted or
intermittent
Sound processor
repeatedly
falls off
Persistent skin
irritation
Sound processor does
not work
8
Cause
Weak or dead battery.
Volume too low.
Magnet is too weak.
Hat, glasses or other object in
contact with sound processor.
Battery door in wrong position.
Too high volume.
Weak battery.
Magnet is too weak.
Magnet is too strong.
Sound processor not turned on.
Battery door is not completely
closed.
Dead battery.
Battery inserted wrong way.
Key lock is activated.
If the possible solutions in this chart do not
solve your problem, please see your hearing care
professional for further assistance.
Possible Solution
Replace battery.
Turn up volume.
Contact your hearing care
professional.
Relocate or remove the object.
Close battery door.
Decrease volume.
Replace battery.
Contact your hearing care
professional.
Contact your hearing care
professional.
Turn on sound processor.
Gently close the battery door
completely.
Replace battery.
Make sure battery is inserted
correctly.
Deactivate key lock.