Dell Latitude D610 Guía Rápida página 21

A program crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
C
A program is designed for an earlier Windows operating system
F O U R E S I N G I N D O W S
I Y A U W
The Program Compatibility Wizard configures a program so it runs in an environment similar to
non-Windows XP operating system environments.
Click the Start button, point to All Programs→ Accessories, and then click
1
Program Compatibility Wizard.
In the welcome screen, click Next.
2
Follow the instructions on the screen.
3
A solid blue screen appears
U R N T H E C O M P U T E R O F F
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
Other software problems
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E M A N U F A C T U R E R F O R
T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed on your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run the software. See
the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B A C K U P Y O U R F I L E S I M M E D I A T E L Y
S E A V I R U S S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
U -
— If necessary, uninstall and then reinstall the program.
U N T H E R O G R A M
X P, R P
— If you are unable to get a response by pressing a key on your keyboard or
—
O M P A T I B I L I T Y I Z A R D
C W
F L O P P Y D I S K S
, ,
—
O R S
C D
Quick Reference Guide
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