Troubleshooting
Please contact DOMOOVA technical department in the following
cases:
•
If the appliance has been dropped, damaged or come into contact
with water.
•
If the power cable is damaged.
•
If the battery is defective.
Table: Malfunctions and possible causes
When the robot encounters a problem before, during or after its
cleaning cycle it beeps in the event of a malfunction.
Beep
Cause
1 beep
Problem with the wheels
Gap sensor or bumper
2 beeps
sensor not working.
If none of the above-mentioned steps provide a solution for your
problem, take the following steps:
•
Restart the robot by pressing the ON/OFF button (on the right
side of the robot)
•
If restarting the robot does not resolve the problem, please
contact the DOMOOVA after-sales department.
Solution
Check the wheels
Clean the gap sensors and the
bumper with a soft cloth, or
carefully shake the bumper.
Check there is no dust.
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