Play-Fi App Updates
If the Play-Fi app on your mobile device or PC requires
an update, you will be notified that an update is avail-
able and guided through the update process.
DTS Play-Fi Module Updates
The DTS Ploy-Fi module within your VG10 will occasion-
ally require an update. If on update is needed, the DTS
Play-Fi app will notify you and guide you through the
update process.
DTS Play-Fi FAQ
Visit DTS's Play-Fi Knowledge Based for the latest
Frequently Asked Questions and additional resources
https://play-fi.com/faq/
The company, product and service names used in this manual are for
identification purposes only. All copyrights, trademarks and registered
trademarks are the property of their respective owners.
For DTS patents, see http://patents.dts.com. Manufactured under
license from DTS, Inc. DTS, Play-Fi, the Symbol, and Ploy-Fi together in
combi- nation with the Symbol ore trademarks of DTS, Inc. DTS and Ploy-
Fi are registered trademarks of DTS, Inc. © DTS, Inc. All Rights Reserved.
The Bluetooth word mark and logos ore registered trademarks owned
by Bluetooth SIG, Inc. and any use of such marks by Soundcast is under
license.
Apple and the Apple logo ore trademarks of Apple Inc., registered in the
U.S. and other countries. App Store is a service mark of Apple Inc.
Windows is a registered trademark of Microsoft Corporation in the
United States and other countries.
10
The Spotify software is subject to third party licenses found here:
https://developer.spoti .com/esdk-third-party-licenses/
AirPlay works with iPhone, iPad, and iPod touch with iOS 9.3.3 or later,
Mac with OS X Yosemite or later, andPC with iTunes 12.1.1 or later.
"Made for iPod," "Made for iPhone," and "Made for iPad" mean that an
electronic accessory has been designed to connect specifically to iPod,
iPhone, or iPad, respectively, and has been certified by the developer to
meet Apple performance standards. Apple is not responsible for the
operation of this device or its compliance with safety and regulatory
standards. Please note that the use of this accessory with iPod, iPhone,
or iPad may affect wireless performance.
AirPlay, iPad, iPhone, iPod, iPod classic, iPod nano, iPod touch, and
Retina are trademarks of Apple Inc., registered in the U.S. and other
countries. iPad Air, iPad mini, and Lightning are trademarks of Apple Inc.
Made for:
• iPhone 7 Plus
• iPad Pro (10.5-inch)
• iPhone 7
• iPad Pro (12.9-inch) 2nd generation
• iPhone SE
• iPad Pro (12.9-inch) 1st generation
• iPhone 6s Plus
• iPad Pro (9.7-inch)
• iPhone 6s
• iPad mini 4
• iPhone 6 Plus
• iPad Air 2
• iPhone 6
• iPad mini 3
• iPhone 5s
• iPad Air
• iPod touch (6th generation)
• iPod touch (5th generation)
Troubleshooting
Solution
Problem
• Be sure unit is fully charged
VG10 does not
• Be sure keypad is clear of any dirt,
turn on
dust or moisture
• Disconnect / Re-connect battery
• Power cycle VG10 unit(s) and retry
Difficulty with
• Clear both Bluetooth and TWS pairing
Bluetooth or
history by holding the Bluetooth button
TWS pairing
process
for 10 seconds (third beep), repeat
by pressing the TWS buttons for a full
10 seconds (third beep) and try your
pairing again.
• Disable/Enable Bluetooth function
on your music source device (phone or
computer) and retry
Keypad has
• Wipe down keypad to remove any
un-intended
excess moisture or dirt
operation due
• Utilize Child Lock or Auto Lock features
to moisture
described above
Keypad
• The VG10 utilizes an ambient light
backlights
sensor to adjust the LED backlights
are changing
and status LED indicators based on the
brightness or
ambient light. This is normal operation
turn off
Keypad is not
Power cycle the unit and be certain
responding
that Child Lock and Auto-Lock functions
to button
are Disabled
presses
• Perform factory reset by Disconnect-
Unit is
ing & Reconnecting battery
misbehaving or
• Clear both Bluetooth and TWS
not responsive
memory (refer to instructions above)
• Power cycle unit