Epson XP-702 Guía De Referencia Rápida página 44

4. How to Obtain Warranty Service
Please refer to the user documentation to ensure that the product settings have been properly set and to perform
the diagnostic tests indicated therein. Furthermore, in order for the unit to operate optimally, always use original
EPSON supplies and consumables.
To obtain warranty service, the purchaser may take the product to any Authorized EPSON Service Center, along
with proof of purchase, or call any of the EPSON Technical Assistance Centers (see country list starting below).
Upon calling an Authorized EPSON Service Center, the purchaser will be asked to provide the product model
and serial numbers, and may be asked to provide information on the location and the date of purchase (the
warranty is only valid in the country of purchase).
If there are no Authorized Service Centers in your area, call the Technical Assistance Center for service referral.
5. Responsibilities of Purchaser
The purchaser is responsible for the safety of all confidential and proprietary information stored on the product,
as well as for recovery backup files in case of damage. Any activity related with the re-installation or resetting of
the software that was delivered with the equipment, will be billed to the purchaser at the rates in effect at the
EPSON Service Center. This also applies if the failure was the result of a defect in the purchaser's proprietary
software or of a computer "virus" .
In order to obtain on-site service, the latter will be required to provide: access to the product; an appropriate
working area; access to electrical facilities; access to the resources that may be necessary for the installation, repair
or maintenance of the unit; a safety environment for Epson staff and their work tools.
6. Limited Warranty Coverage
Product
Multifunction Printer
Technical Support Service
Epson offers technical assistance through electronic and telephone services. Before calling Epson, refer to the
documentation included with your product. If you do not find the solution to your problem, visit Epson's
website at: global.latin.epson.com/Soporte or call the local Epson office or an authorized EPSON dealer.
Service Centers
Country
Argentina
Bolivia*
Chile
Colombia
Costa Rica
Dominican Republic*
Ecuador*
El Salvador*
Guatemala*
Honduras**
*Contact your local phone company to call this toll free number from a mobile phone.
44
Avisos
Model
XP
Telephone Number
(54 11) 5167-0300
800-100-116
(56 2) 484-3400
(57 1) 523-5000
800-377-6627
1-888-760-0068
1-800-000-044
800-6570
1-800-835-0358
800-0122
Code: 8320
Coverage
One Year
Country
Mexico
Mexico City
Other Cities
Nicaragua*
Panama*
Peru
Lima
Other cities
Uruguay
Venezuela
Conditions
Service Center
Telephone Number
(52 55) 1323-2052
01-800-087-1080
00-1-800-226-0368
00-800-052-1376
(51 1) 418-0210
0800-10126
00040-5210067
(58 212) 240-1111