IB-BPA3000-0912-01:Layout 1 09/01/2013 17:43 Page 11
Error search
This section includes a list of error messages and frequently asked questions for problems you may encounter
with your blood pressure monitor. If irregularities occur during use, please check the following items.
PROBLEM
No power
Low batteries
Error Message
If the device still does not function, please contact the store where the device was purchased. Do not attempt
to open the device or adjust any of the inner parts yourself.
SYMPTOM
Batteries are exhausted.
Display is dim or will
not light up.
Batteries are inserted
incorrectly
Show on the
Batteries are low.
display
E 1 shows
The cuff is not secure.
E 2 shows
The cuff is very tight
The pressure of the cuff is
E 3 shows
excess.
The monitor detected
E 10 or E 11 shows
motion while measuring
E 20 or E 21 shows
Measure incorrectly
Eexx, shows on the
A calibration error occurred.
display.
CHECK THIS
Replace with new batteries
Insert the batteries correctly
Replace with new batteries
Refasten the cuff and then
measure again
Refasten the cuff and then
measure again
Refasten the cuff and then
measure again
Movement can affect the
measurement. Relax for a
moment and then measure
again
Relax for a moment and then
measure again
Retake the measurement. If
the problem persists, contact
the retailer or our customer
service department for further
assistance. Refer to the
warranty for contact
information and return
instructions.
11
REMEDY