Problem
Display shows
"Empty drip trays"
despite them being empty.
Display shows
"Insert drip trays"
even though drip tray in use�
Very frequent display that
descaling is necessary�
Water dripped onto the inner
floor of the appliance when
the drip tray was removed�
Display shows
"Switch off with power
switch and then back on
after 30 sec!"
Home Connect does not
work correctly�
AQUA-STOP pledge
In addition to the standard warranty provided by BSH, BSH will also compensate
customers for damage caused by a specific fault in the Aqua-Stop system giving rise to a
valid warranty claim. Compensation will be provided under the following conditions:
1� If water damage is caused by a defect in materials or workmanship in the Aqua-Stop
system, BSH will compensate customers reasonable and verifiable damages.
2� A condition of all warranty claims is the appliance with Aqua-Stop must have been
installed and connected correctly in accordance with all instructions; this also includes
a properly installed Aqua-Stop extension (genuine accessories)� The warranty does not
cover defective feed lines or fittings leading to the Aqua-Stop connection at the tap.
Cause
Drip tray is soiled and wet�
Emptying is not detected
when the appliance is
switched off.
Inside of appliance (tray
holder) dirty�
The coffee grounds container
is not fully inserted�
Water is too hard�
Drip tray was removed too
soon�
Appliance is too warm�
Dirty brewing unit.
AQUA-STOP pledge
Solution
Clean and dry the drip tray
thoroughly�
When the appliance is switched
on, remove and re-insert the drip
tray�
Clean the inside�
Push the coffee grounds
container all the way in�
Insert water filter and configure
settings accordingly in the menu�
Wait a few seconds after the
last drink was dispensed before
removing the drip tray�
Leave the appliance to cool
down�
Clean the brewing unit.
Go to
www�home-connect�com
en
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