28 TROUBLESHOOTING
Problem
Filter clogged.
Inlet hoses may be kinked.
Energy efficiency
Washer is not filling
Insufficient water supply
properly.
The washer lid (door) is open.
Water level is too low.
Drain hose is kinked, pinched, or
clogged.
Water in the washer
does not drain or
Drain discharge is more than 96
drains slowly.
inches (2.4 m) above bottom of
washer.
Bleach dispenser cover is not
properly installed.
Bleach does not
dispense
Bleach dispenser is dirty or
clogged.
Bleach dispenser filled for future
load.
Premature
dispensing of
bleach
Overfilling the bleach dispenser.
Possible Cause
Solutions
Make sure the inlet filters on the fill valves are not
clogged. Refer to the filter cleaning instructions.
Check that inlet hoses are not kinked or clogged.
This is a High-Efficiency (HE) washer. As a result,
the water level settings for this washer may be
different than for conventional washers.
Make sure that both hot and cold water faucets
are turned on all the way.
The washer will not operate if the lid (door) is
open. Close the lid (door) and make sure that
nothing is caught under the lid (door) preventing it
from closing completely.
The water will not normally cover the clothes.
The fill level is optimized for the wash motion to
achieve the best wash performance.
Make sure the drain hose is free of clogs, kinks,
etc., and is not pinched behind or under the
washer.
Move the end of the drain hose so it's lower
than 96 inches (2.4 m) above the bottom of the
washer.
Make sure that the bleach cover is properly
installed and snapped into place before the
beginning of the cycle.
Lift out the bleach dispenser cover and clean out
the reservoir. Lint and other foreign debris that
collects in the inside the dispenser may prevent
proper dispensing of the bleach.
You cannot store bleach in the dispenser for
future use. The bleach will be dispensed every
load.
Overfilling the bleach dispenser will cause the
bleach to dispense immediately, which will
damage the laundry or the washer. Always
measure bleach, but never fill above the max line
on the dispenser. A half cup of bleach is sufficient
for most loads. Never use more than 1 cup of
bleach.