Faqs - Roborock S4 Manual Del Usuario

FAQs

Problem
Unable to power on
Unable to charge
Slow charging
Unable to recharge
Abnormal behavior
Noise during cleaning
Poor cleaning ability or dust falling out
Solution
Battery level may be too low. Charge the robot and retry. Battery temperature may be too low or
too high. Try again when the battery is between 0°C (32°F) to 40°C (104°F).
If the charging dock is not receiving power, check that both ends of the power cable are
properly connected. If contact is poor, clean the contact areas of the charging dock and
the robot. Power is restored when the power indicator light turns on.
If the robot is being used in a very hot or very cold environment, it will reduce its charging
speed to extend its battery life. The charging contact points also may be dirty. If that is the
case, clean them using a dry cloth.
There are too many obstacles near the charging dock. Please place it in an open area.
The robot is too far from the charging dock. Place it closer.
Restart the robot.
The main brush, side brush or main wheel may be jammed. Turn off the robot and clean them.
If the dustbin is full, empty it. If the filter is blocked, wash it. If the main brush is tangled up,
clean it.
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