Pre-Service Checklist
You may avoid the cost and inconvenience of an unnecessary service call by first
reviewing this checklist of frequently encountered situations that can cause unsatisfactory
case performance.
CAUTION:
Case Does Not Operate
-Check for disconnected power supply.
-Check if main power switch is on.
-Check for tripped breaker or blown fuse.
Case Temperature Too Warm
-Check that top air discharge grill and/or bottom air intake grill are not blocked.
-Check for a blocked or dirty condenser coil.
-Check that there are no outside air disturbances in or around the case. These
disturbances can be caused by nearby doors or entrances, overhead ceiling
fans or air diffuser vents, direct sunlight, or other heat sources. The location of
open refrigerated merchandisers is critical to case performance.
-Make sure that warm product is not being installed inside the case. All product
must be pre-chilled prior to loading for proper case performance.
-Check temperature control for proper settings.
-Check cold air flow. Lack of or no air flow may indicate a blocked evaporator
coil or defective evaporator fan motor. Contact a qualified service company if
there is no air flow inside case.
Lights Do Not Operate
-Check that light switch is "on".
-Check that all shelf light cords are securely plugged into sockets in
end of light.
Overflow Of Condensate Water
-Check that drain line is properly located on condensate pump.
-Check that store conditions do not exceed 75° and/ or 55% relative humidity for
prolonged periods of time.
-Check that condensate pump is operating and that there are no kinks in the
vinyl tube.
-Check that continuous run plug is inserted into pump ( see page 5 )
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Refrigerated Self-Serve Merchandiser (High Profile)
Before servicing case unplug the power cord or turn off power
at the main breaker box.
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