THOMSON IZZY-768W2 Manual Del Usuario página 44

F - FAQ
Symptoms
You can't control the electric
strike plate and/or gate
The electric strike plate never
opens the door
The screen does not display the
image from the exterior panel
when the screen is turned on
20
EN
WIRELESS COLOUR VIDEO INTERCOM WITH OP-
TIONAL VIDEO SURVEILLANCE
Possible causes
The exterior panel is powered
by battery instead of the 12V/1A
mains adapter.
The strike plate or gate control
are not properly connected.
The installed strike plate does not
meet the specifications given in
this guide (12V, 500 mA max.)
The exterior panel is powered
by battery instead of the 12V/1A
mains adaptor
Solutions
Modify installation and use the
provided 12V/1A adaptor.
Check the wiring.
• Change the wiring
• Change the wires
• Change the model of strike plate
Modify installation and use the
provided 12V/1A mains adaptor