PROBLEM
• Spa is unplugged or off.
NO DISPLAY/SPA
• Control panel cable plug loose.
CONTROL UNIT DOES
• Power failure.
NOT WORK
• RCD tripped.
• RCD broken.
• Circuit breaker under rated.
HOUSEHOLD CIRCUIT
• Overloaded circuit breaker.
BREAKER TRIPPED
• An electrical fault in the line.
• Temperature set too low.
NOT HEATING
• Dirty fi lter cartridge.
PROPERLY
• Water temperature decreasing during
heater STANDBY mode.
• Heating element failed.
• Air blower pump is too hot.
BUBBLE AIR BLOWER
DOES NOT WORK
• Dirty fi lter cartridge.
FILTRATION PUMP
• Filtration inlet and/or outlet clogged.
NOT WORKING
• Filter pump motor failed.
• Cartridge assembly not properly attached.
WATER NOT CLEAN
• Insuffi cient fi ltering time.
• Dirty fi lter cartridge.
• Improper water maintenance.
• Filtration inlet and outlet clogged.
• One characteristic of PVC is that
PUMP CONNECTORS
it changes shape, which is normal.
ARE NOT LEVEL WITH
THE SPA CONNECTORS
• Expanded internal air pressure by
TUB HAS A STRANGE
strong sunshine.
SHAPE
• Air valve cap loose.
TUB LOSES AIR
• Air valve base loose.
PRESSURE
• Hole, cut or split on spa tub.
• Spa control base inlet/outlet connections
LEAKING BETWEEN SPA
not securely tight.
TUB CONNECTORS AND
• Spa control base inlet/outlet o-ring
CONTROL UNIT
missing/dirty.
CONNECTORS
• Control base components not securely
SPA IS TOO NOISY IN
attached.
FILTRATION MODE ONLY
• Control base ground not level and fi rm.
• Spa fi lter motor failed.
S AVE THESE INSTRUCTIONS
TROUBLESHOOTING
CAUSE
(295IO) SPA ENGLISH 7.5" X 10.3" PANTONE 295U 11/06/2017
SOLUTION
• Ensure the spa is plugged and switched on.
• Ensure the control panel cable plug is fi rmly
attached to the control base receptacle.
• Check power source.
• Reset the RCD.
• Contact Intex Service Center.
• Ensure correct circuit breaker rating.
• Provide a dedicated circuit breaker feeding the
spa electrical outlet only.
• Contact a qualify electrician to correct the
electrical fault.
• Increase the temperature and attach the spa
cover.
• Clean or replace the fi lter cartridge in time.
• If heater is in STANDBY mode, press the fl ame button
twice to heat up the water to the set temperature.
• Contact Intex Service Center.
• Turn off and unplug the spa. Let it cool down and
restart all over again.
• If problem persists contact Intex Service Center.
• Clean or replace the fi lter cartridge in time.
• Check and clean fi ltration inlet and outlet regularly.
• Contact Intex Service Center.
• Ensure the cartridge assembly is properly attached.
• Increase fi ltration time.
• Clean or replace the fi lter cartridge in time.
• Keep the spa water properly sanitized. Refer to the
chemical manufacturer's instructions.
• Check and clean fi ltration inlet and outlet regularly.
• Elevate the pump with wood or another type of
insulated material to bring the pump's connectors
level with the spa's connectors.
• Do not expose the spa to direct sunlight for extended period of time.
• Check the air pressure and release air if necessary.
During very hot weather, you must check to see whether it is
necessary to release some air. This is to avoid any possible
damage to the tub.
• Ensure air valve cap is securely closed.
• Fill up the spa tub with air then make sure the air valve
base is tighten, see "Spa Tub Air Valve Fastening" section.
• Put liquid soap and water in a squirt bottle and spray on
seams. If there is a leak it will bubble. After you fi nd the leak,
clean and dry the leaking area, then apply the repair patch
that comes with your spa.
• Tighten inlet and outlet connections.
• Coat the o-ring with petroleum jelly for water proof.
• Remove grid from inside spa with a screwdriver,
ensure inlet/outlet O-ring is in place, clean and not
damaged.
• Ensure control panel, back cover and all inlet/outlet
are securely connected.
• Ensure ground is level, fi rm and smooth.
• Replace the failed fi lter motor with a new one.
295
English
A
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