Bose LIFESTYLE 550 Guia Del Usuario página 31

Symptom
Problems related to CEC
A connected device switch-
es on its own
No sound from the system
Cannot complete network
setup
Cannot complete
SoundTouch ® setup
Acoustimass ® wireless bass
module status LED is a solid
amber (dim)
Solution
If the console is connected to your TV's HDMI ARC connector,
make sure that Consumer Electronics Control (CEC) is enabled
in your TV system menu. Your TV may refer to CEC by a different
name.
For more information, refer to your TV owner's guide or press the
button on the remote control and select CEC Settings
from the UNIFY ® menu (see page 15).
Press the button on the remote control and
select Alternate On from the CEC Settings UNIFY
item (see page 15).
• Increase the volume.
• Press the Mute button
the system is not muted.
• Make sure you have selected the correct source.
• Cycle through and test different sources.
• Make sure that the HDMI™ cable is inserted into a connector on
your TV labeled ARC or Audio Return Channel. If your TV does
not have an HDMI ARC connector, use a secondary audio cable
in addition to the HDMI cable.
• If using a secondary audio cable, insert the cable into a connec-
tor on your TV labeled Output or OUT.
• Unplug the power cord for the console, wait 30 seconds and
plug it firmly into a live AC (mains) outlet.
• Select the correct network name and enter password
(case sensitive).
• Connect to the network using an Ethernet cable.
• Restart your modem and router.
• Connect the mobile device and the system to the same
Wi-Fi network.
• If you have already added your system to your Wi-Fi network,
select SYSTEM ALREADY ON NETWORK when prompted in
the app.
• Enable Wi-Fi on the mobile device you are using for setup.
• Test your internet connection.
• Restart your mobile device.
• Restart your modem and router.
• Uninstall the app, reinstall the app, reset the system and
restart setup.
• Follow the on-screen troubleshooting prompts.
• Press the
remote and select Speaker Management to rerun setup (see
page 15).
• Connect the bass module using a 3.5 mm stereo c able
(see page 42).
• Unplug the power cord for the Acoustimass, wait 30 seconds
and plug it firmly into a live AC (mains) outlet.
T R O U B L E S H O O T I N G
on the remote control to make sure
button on the control console or your
® menu
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