Fault And Error Conditions; Hard Faults - Genicom 5000 Serie Guía De Referencia Rápida

FAULT AND ERROR CONDITIONS

Hard Faults

When a hard fault occurs, printing will stop and operator intervention is required.
Correct the condition causing the fault and press the Clear key to restore printer
operation. This is only a partial list of possible hard fault conditions. For a complete
list consult the User's Manual.
DISPLAY
Low Paper
Paper Out
Paper Jam
No Ribbon
Ribbon Jam
Striker Bar
Shuttle Overload
Paper Almost Out
5000 Series Quick Reference Guide
MEANING
A low paper condition exists. Press Clear to proceed to low paper
printing. See "Low Paper Printing" in Chapter 2 in User's
Manual.
Paper supply is depleted. Load paper and set top of form. The
paper out sensor is reset when paper is inserted in the lower
tractors and the Clear key is pressed.
The paper motion sensor has sensed no paper movement. Check
for paper jam and clear using the following procedure:
1. Turn the print gap wheel to the LOAD position and
physically clear the paper jam.
2. Reload paper and readjust right side tractors, paper tension
and gap.
3. Press Clear to clear display
4. Clean the paper motion sensor located on the upper left
tractor.
Ribbon cartridge is missing, installed incorrectly, or damaged.
Ribbon has stopped moving.
Remove the ribbon cartridge.
Clean the ribbon motion sensor.
Inspect and reinstall the ribbon cartridge.
Press Clear to clear display.
Print gap wheel turned to the LOAD position. Adjust for proper
paper gap.
Shuttle drive motor is stalled or overloaded. Check for
interference caused by a paper jam at the print head area or
print gap adjusted too tight.
A low paper condition exists. The paper out sensor has detected
the end of the last form of the paper supply and printing
continued to the end of the current form.
33 GEK-99012D