TROUBLESHOOTING
If you have one of the following problems, please refer to
this breakdown service guide to help resolve the problem.
If the problem persists, please contact our customer service
at +33 892 350 334.
PROBLEM
POSSIBLE CAUSE
No battery
installation
Nothing is displayed
Battery worn out
when you push the
START/STOP button
The polarities of
batteries placed
wrongly
Battery icon on
Battery low power
Appears when the
Measuring error
accurate blood
(LCD shows EE)
pressure could not be
obtained accurately
46
Visiomed - KD-795 - 032016
SOLUTION
Insert batteries
Replace new batteries
Insert battery in the correct
polarities
Replace battery, and
measure again
Press START/STOP button
again and re-measure.
Check cuff if wrapped at the
wrist of according to
instruction.
Check palm, if exerting
effort
Check if talking or moving
during measurement.
Check if posture is incorrect.
The hand with the
cuff was held lower
than your heart
The systolic pressure
value or diastolic
The cuff was not
pressure value too
attached properly
high
You moved your body
or spoke during
measurement
The hand with the
cuff was held higher
The systolic pressure
than your heart
value or diastolic
You moved your body
pressure value too low
or spoke during
measurement.
Note: Relax for at least 10 minutes and then take another
measurement.
Visiomed - KD-795 - 032016
Keeping correct position
and gesture to measure
again.
47