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Troubleshooting
• Move your camera to a different location.
PTZ controls are not working or are not working properly.
• Extension cables may be damaged or are not connected properly.
Check your extension cable run.
• In your DVR settings, make sure the camera's channel is set to HD-CVI.
DVR motion detection is constantly triggering.
• Turn off motion detection on the channel the PTZ camera is connected to.
DVRs use video motion detection, which means they detect motion by
looking for changes between frames (images) in the video. If the camera is
moving, the DVR will detect this as motion.
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