APPENDIX 1
*Log on to the website http://www.antennaweb.org and select "Choose An Antenna". Enter your address
and find the DTV stations airing the signal in your local area and then visit the local station websites for
program schedules. Usually the website names are the same as the station's name. For example,
DTV station WCBS (channel 56) New York's website is
http://www.wcbs.com and KCET (UHF channel 59) Los Angeles's website is http://www.kcet.org.
However, the most accurate method for locating the local station's website is through their parent
Network. For example, to find WCBS New York, check the CBS website. You can also contact the
network service center for detailed information about their local DTV program package.
Note:
(a) Using the Antenna Web site, you can also get information about choosing the correct type of
antenna and the proper direction to point it toward the DTV station you want to watch.
(b) NAB (Association of Broadcasters) has updates on the local DTV stations in operation at
http://www.nab.org/Newsroom/Issues/digitaltv/DTVstations.asp
Problem
1. The receiver front panel power
indicator (red LED) doesn't light
up, and no message is displayed
on the front panel
2. There is a message on the front
panel but no picture is displayed
on your TV screen
3. Poor picture quality
4. No audio
5. No video
6. Not all channels are available after
performing an Auto Scan.
7. No Closed Caption displayed
8. Cannot receive channels after
moving
the
receiver
cities
DTV Channel Table Information
APPENDIX 2
a. Check that the power plug is properly inserted into a functioning
power outlet.
b. Press the "POWER" button on the front panel to see if the red light
(power indicator) is on.
a. Press the "MENU" button on the remote control or front panel to call
up the On Screen Display.
b. Verify that the proper cable has been selected and installed between
the desired receiver output connector and your TV set
c. Be sure to perform a channel scan before you watch the TV program.
a. Confirm that the antenna is pointing in the correct direction. Perform
an "Auto Scan" to check the signal RF Level when aligning the
antenna.
b. If you use any kind of amplifier to boost the signal level, check to
verify that it is operating properly.
c. Try the solutions noted in item (2) above
a. Check whether the receiver and your TV's volume are properly set
and not in "MUTE" mode.
b. Check whether the audio connectors are properly connected
c. Check with the local TV stations. Sometimes they are just testing new
services on their TV or Radio channels.
a. Check whether the receiver output and the TVs input are properly set.
b. Check whether the video connectors are properly connected
c. Scan this channel again by using "Auto Scan" and see if the video
service is restored.
d. Check with the local TV stations. Sometimes they are just testing new
video services on their channels.
a. Perform an Auto Scan to scan these missing channels. Once the
receiver picks up the signal, all the transmission parameters will be
stored in receiver's memory automatically.
a. Make sure the channel you are watching carries closed caption
information.
b. Press the CC/CS button on the remote control to check for closed
caption data output.
a. Please consult your local dealer for how to entering the Service Mode
between
Menu.
Troubleshooting
Solution
11
11