Warranty Card
Congratulations on purchasing your BioChef Living Food Blender from Vitality 4 Life!
This is your warranty card. To activate your warranty, please register online at: warranty.
vitality4life.com
Vitality 4 Life warrant this BioChef Living Food Blender to be free from defects in materials
and workmanship while in normal domestic use for a period of 7 for parts,10 years on the
motor and 1 year for commercial use from the original date of purchase.
DO NOT RETURN THE PRODUCT TO THE STORE
Please follow these instructions to receive faster service:
1. Note the product model and the serial number. This can be found around the back of the
product near the power cord.
2. Contact Vitality 4 Life.
3. If the product, or one of its parts, qualifies for replacement or service within the 30 day
period after date of purchase, Vitality 4 Life will arrange the shipping at no cost to you.
Vitality 4 Life may ship the replacement or contact you with further information regarding
repair of the product.
4. Typical turnaround times to address warranty claims can be between 10-14 business
days,
plus shipping, depending on location and type of damage or warranty claim.
TERMS OF PRODUCT WARRANTY COVERAGE
Vitality 4 Life provides the Product Warranty coverage as further described below and
limited to the terms and conditions hereof:
1. If the BioChef Living Food Blender exhibits a defect while in normal domestic or
commercial use, within the warranty period; we will, at our option, either repair or replace
the product or defective part free of charge. The product must be delivered by insured mail,
in proper packaging to your service centre as indicated on the back of the manual as a
condition to any warranty service obligation.
2. To activate your warranty, you can register online or send all the details by email to
customerservice@vitality4life.com
3. In the event that the warranty period for a product has expired, or if a product does not
qualify for warranty service, repair or replacement, consumers may still buy replacement
parts or have products repaired by one of Vitality 4 Life's Service Centres. Please contact
Vitality 4 Life for further information.
4. Do not send the product back to the service centre without return authorization form.
5. In no event shall our liability exceed the retail value of the product. We make no warranty
with respect to parts, from a source other than Vitality 4 Life.
6. In the event that warranty parts or products are provided, the customer must cover the
related shipping costs to receive goods.
7. All exchanged or substitute parts and products replaced under warranty service will
become the property of Vitality 4 Life. Repaired or replaced products or parts thereof will be
Manual(BLENDER).indd 8
warranted by Vitality 4 Life for the balance of the original warranty period.
WARRANTY DOES NOT COVER
1. Damage, accidental or otherwise, to the product, not caused by direct defect in factory
workmanship or materials.
2. Damage due to abuse, mishandling, alteration, misuse, commercial service, tampering,
accident, failure to follow care, operating and handling provisions indicated in the
instructions.
3. Damage caused by parts or service not authorized or performed by Vitality 4 Life.
4. 'Normal' Wear and tear through use of the product.
5. Some states do not allow the exclusion or limitation of incidental or consequential
damages.
So the above limitations may not apply to you in the case of damage in shipment. If your
BioChef Living Food Blender was damaged in shipment: Immediately report this type
of damage to the parcel carrier and have them file an inspection report to contact
the distributor from whom you purchased the BioChef Living Food Blender for further
instructions.
6. You have rights and benefits under the consumer laws in your jurisdiction. Without
detracting from these rights or benefits, Vitality 4 Life excludes all liability in respect of
this product for any other loss which is not reasonably foreseeable from a failure of this
product, which may include liability for negligence, loss of expenditure associated with the
product and loss of enjoyment.
PLEASE FOLLOW THESE INSTRUCTIONS WHEN MAKING A WARRANTY CLAIM:
1. You must inform Vitality 4 Life as soon as the warranty claim arises and provide a visual
documentation of the fault.
2. Subject to the applicable consumer laws in your jurisdiction, you must pay for all
packing, freight and insurance costs for transit of the product to Vitality 4 Life.
3. If the warranty claim is not accepted Vitality 4 Life will inform the customer.
4. If requested to do so by the customer, Vitality 4 Life will repair the product provided the
customer pays the usual charges for such repair; and If applicable the customer will be
responsible for all costs associated with collection of the product from Vitality 4 Life.
5. In order to get the best use from your BioChef Living Food Blender, read and follow the
instructions in your operating manual.
Vitality4Life AU
Website: www.vitality4life.com.au Email: customerservice@vitality4life.com
Free Call Phone Number: 1800 802 924
Hours of Operation: 8:30am to 5:30pm Monday through Friday, excluding holidays.
Head Office Address: 5/10 Brigantine Street Byron Bay NSW 2481, Australia
Vitality4Life UK/EU
Website: www.vitality4life.com Email: customerservice@vitality4life.com
Phone Number: 0844 8000 831
Hours of Operation: 9:00am to 5:30pm Monday through Friday, excluding holidays.
Head Office Address: Unit 7, Vitas Business Centre, Fengate, Peterborough, PE1
5XG, United Kingdom
*SAVE ORIGINAL SHIPPING BOX
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