Problem Solving - Eureka 4700 Serie Guia Del Propietario

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Problem Solving

CAUTION: Turn off the switch and unplug the electrical cord before servicing.
Problem
Motor will not start.
Motor suddenly stops.
Hard to push.
Does not clean the carpet/floor.
No suction at the hose.
Headlight is not working.
(some models only)
Noise from the brushroll area.
Brushroll will not turn.
Burning smell.
Power Paw™ stair brush
doesn't work. (some models only)
Missing parts or questions. Call 1-800-282-2886 for customer assistance.
Thermal Cut Off
This cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly turns off, follow this procedure:
Step 1: Push on/off switch to off.
Step 2: Unplug cleaner.
Step 3: Check for source of overheating problem (i.e. full dust cup, clogged hose or clogged filters).
Step 4: If a full dust cup, clogged hose or clogged filters are found, empty the dust cup, unclog the hose or replace the filters.
Step 5: Wait at least 30 minutes before attempting to reuse the cleaner.
Step 6: After 30 minute cool down period, plug the cleaner in and push the switch pedal. The cleaner should turn on.
Step 7: If the cleaner still does not operate, call 1-800-282-2886 for customer assistance.
Cause
Electric Plug
Thermal Cut Off
Carpet Height Adjustment
Dust Cup
Filter
Belt
Brushroll
Hose
Carpet Height Adjust
Dust Cup and Filter
Hose
Light Bulb/not available
Brushroll
Belt
Brushroll
Belt
Brushroll/Belt
• Push plug securely into outlet.
• Try another outlet.
• Check circuit breaker.
• Refer to pages 3 and 13.
• Adjustment set too low.
• Empty the dust cup.
• Make sure dust cup is installed properly and dust cup latch is secured.
• Make sure pleated filter is clean.
• Replace cut, loose, out of shape belt.
• Clean hair and thread from bristles and end cap area.
• Replace brushroll if bristles are worn.
• Remove any clogs from the hose that restrict the airflow.
• Adjustment set too high.
• Empty the dust cup
• Clean and install filter properly.
• Make sure dust cup is installed properly and dust cup latch secured.
• Remove any clogs from the hose that restrict the airflow.
• Check both ends of the hose.
• Replace light bulb.
• Remove hood and clean debris from the brushroll area.
• Replace a cut, loose or out of shape belt.
• Remove hood and clean debris from the brushroll area.
• Replace broken belt.
• Remove hood and clean debris from the brushroll area/belt.
• Remove any clogs from the opening or debris around the
brushroll or belt.
Solution
25