Troubleshooting - Tripp-Lite B022-002-KT-R Manual Del Usuario

Troubleshooting

If you are experiencing problems, first make sure that
there are no cable problems. Check all cable connections.
Problem Cause
Mouse Not Mouse needs
Responding*
to be reset
Switch needs
to be reset
Wrong type of
mouse or adapter
Unsupported or
incorrect mouse
driver
Resolution and/or
Video
Bandwidth set too
Problems
high
12
Solution
Unplug the mouse from the
Switch, then plug it back in.
Turn off the PCs. Wait 5
seconds; then turn the PCs on.
The switch will only work with
a PS/2 mouse. A serial mouse
cannot be converted to a PS/2
mouse by using a serial to PS/2
adapter. One exception is a
combo-mouse which is specifi-
cally designed for both applica-
tions. In this case, ensure that
the mouse is set up for PS/2
mode and is being used with
the adapter originally provided.
Each PC needs to be using
the mouse driver correlating to
the mouse connected to the
console port.
Some newer mice (with extra
buttons and wheels) have
unique drivers that may not be
supported. Try a regular mouse
with a generic mouse driver
(like the one that comes with
the operating system).
The Switch supports VGA,
SVGA, Multisync, and XGA
(interlaced) monitors with
resolutions of up to 2048 x
1536 Hz.
Troubleshooting
Problem Cause
Video
A power source
Problems such as a power
panel or poorly
insulated device is
too close to the
KVM switch or its
cables
Keyboard Not Keyboard needs
Responding* to be reset
Switch needs
to be reset
Switch is in Auto
Scan Mode
Switched between
PCs during boot-up
procedure
* Some notebook computers, notably the IBM
Tecra ® , have trouble working with a switch when their mouse and
keyboard ports are used simultaneously. To avoid this problem, only
connect the mouse port or the keyboard port to the Switch. If you
connect the mouse port, you will need to use the notebook's
keyboard when the notebook is the active computer. These
switches are designed to work with PS/2 keyboards. Older XT
(84 key) and AT keyboards will not work.
13
Solution
Move the device that is
creating the electromagnetic
interference, or move the KVM
switch and/or its cables.
Unplug the keyboard from the
Switch, then plug it back in.
Turn off the PCs. Wait 5
seconds; then turn the PCs on.
On 4-port, press the [Spacebar]
to exit Auto Scan mode.
On 2-port, press any manual
port selection awitch on the
KVM.
Shut down the PC and reboot
without switching between PCs.
® Thinkpad ® and Toshiba ®