Troubleshooting; Warranty & Product Registration - Tripp-Lite B006-VU4-R El Manual Del Propietario

Troubleshooting

Problem
Keyboard
Not Responding
Mouse
Not Responding
Hotkey Commands
Not Working
Warranty & Product Registration
3-Year Limited Warranty
TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of three (3) years from the
date of initial purchase. TRIPP LITE's obligation under this warranty is limited to repairing or replacing (at its sole option) any such
defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from
TRIPP LITE or an authorized TRIPP LITE service center. Products must be returned to TRIPP LITE or an authorized TRIPP LITE service
center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof
of date and place of purchase. This warranty does not apply to equipment which has been damaged by accident, negligence or
misapplication or has been altered or modified in any way.
EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied war-
ranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.
EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CON-
SEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Specifically, TRIPP LITE is not liable for any costs, such as lost profits or revenue, loss of equipment, loss of use of equipment, loss
of software, loss of data, costs of substitutes, claims by third parties, or otherwise.
PRODUCT REGISTRATION
Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You'll be automatically entered into a drawing for a
chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers
buy new electrical and electronic equipment from Tripp Lite they are entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
17-10-467-932937.indb 7
Action
• Check all keyboard connections to ensure they are secure.
• Perform the Keyboard/Mouse Reset hotkey command.
• Unplug and replug the keyboard from the KVM keyboard console port.
• Reset the KVM switch:
1) Turn off all connected computers. 2) Disconnect KVM Cable Kits from
the KVM switch. 3) Wait 5 seconds, then reconnect the KVM Cable Kits to
the KVM switch. 4) Turn connected computers back on.
• Check all mouse connections to ensure they are secure.
• Perform the Keyboard/Mouse Reset hotkey command.
• Unplug and replug the mouse from the KVM keyboard console port.
• Reset the KVM switch:
1) Turn off all connected computers. 2) Disconnect KVM Cable Kits from
the KVM switch. 3) Wait 5 seconds, then reconnect the KVM Cable Kits to
the KVM switch. 4) Turn connected computers back on.
• Verify that keyboard is functional.
• If keyboard is not functional, use Keyboard Not Responding procedures
• If keyboatd is functional, perform Disable/Enable Hotkey Commands
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