Software Update Via Akroview; Troubleshooting - Akron STYLE 9323 Instrucciones De Instalación, Funcionamiento Y Mantenimiento

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11.3 SOFTWARE UPDATE VIA AKROVIEW

Refer to the AkroView Diagnostics Software Installation and Operations Manual for instructions on how to update the
software via AkroView .

12 TROUBLESHOOTING

The 9323 Navigator Pro has a diagnostics option in the menu that can assist in troubleshooting if problems occur . Refer
to the Diagnostics section earlier in the manual for additional information . Basic troubleshooting information is shown be-
low . If the diagnostics menu combined with the troubleshooting information below is not enough to resolve the problem,
contact Akron Brass Technical Support for further troubleshooting support .
There are several errors that will display on the screen if there is an issue . The codes that will display are as follows:
CAL: This is an indication that the valve needs calibrated . Refer to the appropriate calibration section of the manual to
calibrate .
Symptom
Display will not iden-
tify valve; stuck on startup
screen
Display is blank
Valve will not open or close
Valve closes when the OPEN
button is pressed and vice
versa
ISO 9001 REGISTERED COMPANY
CAL
Potential Cause
Problem with wiring between
valve motor driver and display
No power to the Navigator Pro
Problem with electronics or
wiring to valve motor; valve or
actuator binding
1 . Sector Gear is in the wrong
position .
2 . Motor wires are reversed .
PHONE: 330.264.5678 or 800.228.1161 I FAX: 330.264.2944 or 800.531.7335 I www.akronbrass.com
WARRANTY AND DISCLAIMER: We warrant Akron Brass products for a period of five (5) years after purchase against defects in materials or workmanship. Akron Brass will repair or replace
product which fails to satisfy this warranty. Repair or replacement shall be at the discretion of Akron Brass. Products must be promptly returned to Akron Brass for warranty service.
We will not be responsible for: wear and tear; any improper installation, use, maintenance or storage; negligence of the owner or user; repair or modification after delivery; damage; failure to
follow our instructions or recommendations; or anything else beyond our control. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, OTHER THAN THOSE INCLUDED IN THIS WARRANTY
STATEMENT, AND WE DISCLAIM ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Further, we will not be responsible for any consequential,
incidental or indirect damages (including, but not limited to, any loss of profits) from any cause whatsoever. No person has authority to change this warranty.
© Premier Farnell Corporation. 2000 All rights reserved. No portion of this can be
reproduced without the express written consent of Premier Farnell Corporation.
Possible Solution
Check network wiring or cable
between display and valve for
loose connections or improper
wiring .
Loose wiring, open breaker or
blown fuse; power not connected
Check motor wiring and connec-
tor . Check for loose connections .
Check to see if there are any ob-
structions in waterway preventing
valve ball from moving . Remove
the motor driver and check for
loose screws or any misaling-
ment in gearing .
1 . Reposition the sector gear 90
degrees from current position .
2 . Rewire the cable to the motor .
REVISED: 07/13

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