Troubleshooting - Lockncharge iQ 16 Sync Charge Box Instrucciones Para El Usuario

iQ 16 Sync Charge Box™

Troubleshooting.

1. If no lights are illuminated with the iQ 16 Sync Charge Box™ (iQ 16 SCB) is switched ON, check that the
power cable is fully inserted into the iQ 16 SCB socket and the other end is fully inserted into the mains
power socket and the switch is ON.
2. If it has been confirmed power is available, check the fuse in the power socket on the iQ 16 SCB. First
switch off power on the mains socket and remove the power plug. Remove the power cable from the
socket in the iQ 16 SCB and slide out the fuse drawer. Confirm the fuse is intact. If not an original spare
fuse is retained in the same slide out drawer. Only replace with an equivalent part: 5x20mm, 4A fast blow.
3. To check the iQ 16 SCB is operating correctly, switch the iQ 16 SCB OFF. Remove all connected USB cables
and switch back ON again. Both the Charge light and the Sync light should momentarily illuminate. The
Charge light will flash a number of times before remaining on. This is normal operation.
4. If the iQ 16 SCB is operating normally but the devices cannot be charged, check the USB cables connecting
to the devices are of the correct type and quality and not damaged.
5. If the iQ 16 SCB is operating normally but the devices cannot be synchronized, check the USB cables
connecting to the devices are of the correct type and quality and not damaged.
6. Any other issues relating to synchronization problems should be referred to your IT department or
provider of synchronization software.
WARRANTY
During the specified Warranty Period should your LocknCharge product fail under normal and reasonable use,
LocknCharge Technologies will repair or replace the product, at its cost and option subject to the conditions and
limitations detailed on our Warranty Statement. The Warranty Period will be a minimum of 12 months from
date of purchase, however, it may be longer depending on the product or part that has failed. Please refer to the
Warranty Statement on our website www.lockncharge.com for full terms and conditions and for the Warranty
Period applicable to this product.
In the event that a defect, malfunction or failure occurs or is discovered during the warranty period, LocknCharge
will repair or replace, at its option, the products which in the reasonable judgment of LocknCharge are deemed
defective. Replacement products or parts used may be new or refurbished and may show signs of use but be
otherwise fully serviceable and covered by the remainder of the Warranty Period. All transportation costs shall
be borne by the owner and the risk of loss shall be upon the party initiating the transportation.
The warranty does not apply to any product that has been subject to misuse, tampering, neglect, or accident
or as a result of unauthorized alterations or repairs to the product. The warranty is in lieu of all warranties
expressed or implied, including the implied warranties of merchantability and fitness for a particular purpose
which are expressly excluded or disclaimed. In no event will LocknCharge, their directors, officers, employees,
or agents be liable for any harm, consequential, incidental, third party, special or indirect damages whatsoever
arising out of the use or inability to use the products even if LocknCharge has been advised of the possibility
of such damages. LocknCharge obligation is strictly and exclusively limited to the replacement or repair of any
defective products. Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you.
Do not store in direct sunlight. Not intended for use out-doors.
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