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What to do if your appliance
does not work?
PROBLEMS
The appliance is
not working.
Excessive
vibrations.
The lid is leaking.
The blades do not
turn easily.
The jug is leaking
from the bottom.
8
CAUSE
The plug is not inserted
correctly.
The jug or accessory is not
properly fitted onto the
motor unit.
The product is not placed on a
flat, stable heat-resistant
work-surface.
The jug or accessory is not
properly fitted onto the motor
unit.
The quantity of food being
processed
is too great.
The lid is not fitted properly.
Pieces of food too big or too
hard.
The seal is not properly fitted
and the blade holder is not
positioned correctly.
The liquid or ingredients used
have been too hot and the seal
has begun to perish.
SOLUTION
Connect the appliance to a
socket with the correct
voltage.
Check that the jug or the
accessory has been fitted
properly onto the motor
unit.
Place the product on a flat,
stable heat-resistant
work-surface.
Check that the jug or the
accessory has been fitted
properly onto the motor
unit.
Reduce the quantity of
ingredients. Never exceed
the maximum level
(14oz / 400 ml) of the
blender jug.
Lock the lid properly onto
the blender jug.
Reduce the size or quantity
of ingredients. Add liquid.
Reposition the seal and
lock the blade holder
correctly.
Never pour or blend
liquids or ingredients
where the temperature is
higher than 176°F / 80°C.
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