Troubleshooting.
Problem: Fan fails to operate.
Solutions:
1. Check wall switch to fan.
2. Verify that reverse switch is set completely in
either direction.
3. Check to be sure fan is wired properly.
Problem: Light kit (optional) not lighting.
Solutions:
1. Check wall switch to fan.
2. Check that bulbs are installed correctly.
3. Check to be sure wires in canopy are wired
properly.
4.Verify that molex connections in switch housing
are connected properly.
5. Check to be sure that bulbs total no more than
190W.
[Note: Lamping light kit with bulbs that total more than
190W will cause the wattage limiting device to interrupt the
flow of electricity to the light kit; using a light kit other than the
one provided with the fan may have this same result.]
Problem: Fan operates but lights fail (if
applicable).
Solutions:
1. Check that bulbs are installed correctly.
2. Check to be sure wires in canopy are wired
properly.
3. Verify that molex connections in switch housing
are connected properly.
4. Replace defective bulbs with same type of bulb.
5. Check to be sure that bulbs total no more than
190W.
[Note: Lamping light kit with bulbs that total more than
190W will cause the wattage limiting device to interrupt the
flow of electricity to the light kit; using a light kit other than the
one provided with the fan may have this same result.]
Problem: Fan wobbles.
Solutions:
1. Use the balancing kit in one of the hardware
packs. If no blade balancing kit is provided, please
call Customer Support,1-800-486-4892, to request
one.
2. Check to be sure set screw(s) on motor housing
yoke is (are) tightened securely.
3. Check to be sure set screw on hanging ball is
tightened securely.
Warranty.
CRAFTMADE/ELLINGTON LIFETIME WARRANTY:
CRAFTMADE/ELLINGTON warrants this fan to the original
household purchaser for indoor use under the following
provisions:
1-YEAR WARRANTY: CRAFTMADE/ELLINGTON will replace or
repair any fan which has faulty performance due to a defect
in material or workmanship. Contact Craftmade/Ellington
Customer Service at 1-800-486-4892 to arrange for return
of fan. Return fan, shipping prepaid, to Craftmade/Ellington.
We will repair or ship you a replacement fan, and we will
pay the return shipping cost.
5-YEAR WARRANTY: CRAFTMADE/ELLINGTON will repair or
replace at no charge to the original purchaser any fan
motor that fails to operate satisfactorily when failure results
from normal use.
RETURN FAN MOTOR ONLY, shipping prepaid, to
Craftmade/Ellington. We will repair or ship purchaser a
replacement motor and Craftmade/Ellington will pay the
return shipping cost.
6-YEAR to LIFETIME LIMITED WARRANTY:
CRAFTMADE/ELLINGTON will repair the fan, at no charge
for labor only to the original purchaser, if the fan motor fails
to operate satisfactorily when failure results from normal
use. Parts used in the repair will be billed to the purchaser
at prevailing prices at time of repair.
The purchaser shall be responsible for all costs incurred in
the removal, reinstallation and shipping of the product for
repairs.
This warranty does not apply when damage from
mechanical, physical, electrical or water abuse results in
causing the malfunction. Deterioration of finishes or other
parts due to time or exposure to salt air is specifically
exempted under this warranty.
Neither Craftmade/Ellington nor the manufacturer will
assume any liability resulting from improper installation or
use of this product. In no case shall the company be liable
for any consequential damages for breach of this, or any
other warranty expressed or implied whatsoever. This
limitation as to consequential damages shall not apply in
states where prohibited.
Parts Replacement.
For parts and information, please refer to
"Parts Inventory" on page 2.
Craftmade/Ellington Customer Support:
1-800-486-4892
www.ellingtonfans.com
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