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Troubleshooting
Symptom
Possible Problem
No Power
The power supply isn't connected to a wall outlet
LED is lit
and/or the power supply connector is not plugged
(AC Operation).
into the power supply jack on the back of the Altec
Lansing M602.
The surge protector (if used) isn't powered on.
The wall outlet is not functioning.
The power isn't turned on.
No sound
The volume is set too low.
is coming
from speakers.
The iPod is not correctly seated into the docking
station.
If using an alternate audio source, the audio source is
not properly connected to the Altec Lansing M602 or
there is a problem with the alternate audio source.
There is a
The iPod is not correctly seated into the docking
crackling sound
station.
coming from
speakers.
If using an alternate audio source, the audio source is
not properly connected to the Altec Lansing M602 or
there is a problem with the alternate audio source.
There is a
The operating system's volume level is set too high.
crackling sound
coming from
speakers (when
connected to
PC or laptop).
The sound
The Altec Lansing M602's volume level is set too high.
is distorted.
There is radio
The unit is too close to a radio tower.
interference.
Intermittent
The unit is located too close to a GSM cell phone.
buzzing.
Solution
Insert the barrel connector from the power supply into the DC connector on
the back of the Altec Lansing M602. After this connection is made, insert the
power supply into a wall outlet.
If the power supply is plugged into a surge protector, make sure the surge
protector is switched on.
Plug another device into the same wall outlet to confirm the outlet is working.
Turn on the Altec Lansing M602 by pushing the power button located on the
top of the unit. A LED will light when the power is on.
The "+" and "–" buttons on the top of the Altec Lansing M602 are the master
volume controls. Press and hold the "+" button to increase the volume.
Check the volume level on alternate audio source device and set at mid-level.
Turn off the iPod, remove it from the docking station, reseat it, and turn it on
again.
• Connect an alternate audio source — such as a CD player, MP3 player, or
portable DVD player — to your Altec Lansing M602 by plugging one end of a
3.5mm stereo cable to the line out of your portable device (if it has one) or
to the device's headphone jack. Connect the other end to the input marked
"AUX" on the back of the Altec Lansing M602.
• Set the volume on the audio source at mid-level.
• Set the volume on the Altec Lansing M602 at minimum level and adjust
upward to a comfortable listening level.
Turn off the iPod, remove it from the docking station, reseat it, and turn it on
again.
• Connect an alternate audio source — such as a CD player, MP3 player, or
portable DVD player — to your Altec Lansing M602 by plugging one end of a
3.5mm stereo cable to the line out of your portable device (if it has one) or
to the device's headphone jack. Connect the other end to the input marked
"AUX" on the back of the Altec Lansing M602.
• Set the volume on the audio source at mid-level.
• Set the volume on the Altec Lansing M602 at minimum level and adjust
upward to a comfortable listening level.
Check the operating system volume level and decrease it if necessary.
The "+" and "–" buttons on the top of the Altec Lansing M602 are the master
volume controls. Press and hold the "–" button to decrease the volume.
Move the unit to see if the interference goes away.
Move the GSM cell phone away from the unit.
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