23
TROUBLESHOOTING
Issue: Cannot fold Playard.
Common Cause: Bassinet Cradle Assembly has not been removed from
the Playard.
Solution A:
• Detach Rigging Clips in reverse order from setup: long- and short-
rail center Clips first, corner Clips last.
• Lift the Bassinet (Cradle + Mattress) out of the Playard, and fold
Playard per instructions.
Issue: Cannot fold Playard.
Common Cause: Mattress has not been removed from the Playard.
Solution:
• Locate the Velcro tabs on the underside of the Playard. Decouple
the Mattress straps from the Playard tabs, and pass the straps back
through the Playard corner slots.
• Repeat this step for all four Velcro tabs and straps.
• Lift the Mattress out of the Playard, and fold Playard per
instructions.
Issue: Side or end rails remain rigid and locked.
Common Cause: A) Either the rail lock-buttons have not been depressed;
or B) The Central Tower has not been pulled to its full height.
Solution A:
• Place your hands over the center of the Playard long rails. Feel
for and then depress the lock-button within the hinge. This will
disengage the locking mechanism.