Service problems can often be solved easily at home. Use this guide to help you troubleshoot. For any other service problems, contact our
Customer Care Line at 1-800-989-3535 (Mon-Fri 7 a.m. – 7 p.m. CST; Sat 8 a.m. – 4:30 p.m. CST)
Problem
Vacuum doesn't run
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Vacuum won't pick up
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or there is low suction
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Dust escaping
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from vacuum
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!
WA RN I N G!
5. TROU B LE S H OOT I NG
Possible Cause
Power Cord
On/Off Switch
Wall Outlet
Filter Bag
Filter
Brushroll/nozzle Venture
Pro Only
™
Belt Venture
Pro Only
™
Hose
Filter bag
Filter
!
ALWAYS UNPLUG YOUR VACUUM BEFORE PERFORMING TROUBLESHOOTING CHECKS OR MAINTENANCE.
Resolution
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Plug in power cord.
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Push the On/Off Switch firmly to turn on.
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Make sure wall outlet is receiving electricity.
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Make sure bag is installed correctly and replace if full.
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Remove filter and clean if dirty.
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Check nozzle for clog and replace brushroll if worn.
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Replace belt if broken.
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Make sure hose is installed correctly and remove clog if necessary.
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Make sure bag is installed correctly and replace if full.
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Make sure filter is installed correctly.