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Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Symptom
No power.
No picture.
No sound.
The playback picture is
poor.
The recorder does not
start playback.
The picture from the
external input is
distorted
Some channels are
skipped over when
using PR/CH (+/-).
The picture or sound of
broadcasting channel is
weak or missing.
Cause
The power cord is disconnected.
The TV is not set to receive recorder
signal output.
The video cable is not connected
securely.
The connected TV power is turned off.
The equipment connected with the
audio cable is not set to receive
recorder signal output.
The audio cables are not connected
securely.
The power of the equipment connected
with the audio cable is turned off.
The audio connecting cord is damaged.
The disc is dirty.
No disc is inserted.
An unplayable disc is inserted.
The disc is placed upside down.
The disc is not placed within the
guide.
The disc is dirty.
The Rating level is set.
The video signal from the external
component is copy-protected.
Those channels are not stored in the
recorder.
Antenna or cables are loose.
Solution
Plug the power cord into the wall
outlet securely.
Select the appropriate video input mode
on the TV so the picture from the
recorder appears on the TV screen.
Connect the video cable securely.
Turn on the TV.
Select the correct input mode on the
audio receiver so you can listen to the
sound from the recorder.
Connect the audio cable securely.
Turn on the equipment connected
with the audio cable.
Replace it with new one.
Clean the disc.
Insert a disc. (Check that the disc
indicator in the display window is lit.)
Insert a playable disc. (Check the disc
type, color system, and regional code.)
Place the disc with the playback side
down.
Place the disc on the disc tray
correctly inside the guide.
Clean the disc.
Cancel the Rating function or change
the rating level.
You cannot connect via this recorder.
Connect the component directly to
your TV.
Use the Channel Edit feature to
restore channels. See [Channel Edit]
on page 16.
Tighten connections or replace cable.
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