Troubleshooting
Message
No applications
can be set
Calls not
available
Phone cannot
be switched on
Charging error
96
Possible causes
Not supported by
service provider
or registration
required.
Dialling error
New SIM card
inserted.
Pre-paid charge
limit reached.
On/Off key pressed
too briefly.
Battery is not
charged.
Battery is not
charged.
Outside
temperature is too
hot or cold.
Contact problem
No voltage
Charger defective
Wrong charger
Possible corrective measures
Contact your service provider.
New network not authorized.
Check for new restrictions.
Contact service provider or reset limit
with PIN2.
Press the On/Off key for at least two
seconds.
Charge battery. Check the charging
indicator on the display.
Charge battery.
Make sure phone is charging at a
normal temperature.
Check the charger and connection to
the phone.
Plug the charger into a different socket.
Replace the charger.
Use only original LG accessories.