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IMPORTANT WARNING:
Whenever the warranted product is repaired and/or manipulated by technical service unauthorized by Warrantor or whenever such repair is made using unoriginal spare
parts, this Warranty shall be void.
For gas powered appliances, this Warranty shall be void whenever the warranted product is not installed in accordance with currently applicable technical provisions,
regulations and standards, including those applicable to the corresponding installation service provider and in compliance with the User Manual. Products must be
installed by personnel legally qualified to install this type of products. It is the consumer's responsibility to verify that the company and/or the people directly hired to install
gas powered appliances, have the credentials required under the applicable standards and regulations.
Warrantor does not assume any responsibility for any direct and/or indirect personal and/or material damages to purchaser, consumer and/or third parties related to the
warranted product as a consequence of neglecting the indications established in the User Manual of the product covered by the warranty that this Certificate of Warranty
is an integral part of, and particularly derived from noncompliance with the applicable control standards and regulations regarding home facilities.
This Warranty does not constitute and shall not be construed as an extension or additional term to the terms and conditions of the product warranty legally established
under local laws. This Warranty neither extends nor grants to the Beneficiary/Holder thereof any rights other than those expressly indicated herein. This without prejudice
to the Legal Warranty acknowledged by each country, which shall be effective in accordance with the terms and conditions set under the applicable local laws in case any
differences may arise.
The warranty granted through this Certificate of Warranty shall be legally enforceable only during the term stipulated under the law. In this regard, it shall be conventional
in regards with any term granted beyond the minimum term required under the regulations applicable in each country. Any technical intervention/service/repair requested
by Beneficiary/Holder within the effective term of this Warranty which does not derive from faults in the quality and suitability of the product, in accordance with the
Warranty terms and scope, shall be borne by the Beneficiary/Holder hereof. In this regard, services including: preventive maintenance, additional installations and/or any
similar services as well as those derived from the exclusions mentioned in section 4 above, shall be borne by the Warranty Beneficiary/Holder.
For Colombia, Ecuador, El Salvador, Guatemala, Peru and Puerto Rico, Warrantor shall provide spare part for a five (5) year term commencing on Product purchase date,
provided no regulations requires provision for a different term--shorter or longer--in which case the term stipulated under such regulation shall apply.
5. Warrantor's Customer Service Center Contact information
COLOMBIA.
Guarantor: Whirlpool COLOMBIA S.A.S.
Address: Calle 99 10-19 Floor 6.
Bogota D.C. - Colombia For Whirlpool-branded products, in Bogotá contact N°
4048565 and from the rest of the country, N° 01 8000 112365 For KitchenAid-
branded products, contact the national toll-free N° 01 8000 115243
Opening Hours: Call us Monday to Friday from 8:00 a.m. to 6:00 p.m. and on Sat-
urdays from 8:00 a.m. to 2:00 p.m. E-mail: contactocolombia@whirlpool.com.
Also visit our websites: www.whirlpool.com.co and www.kitchenaid.com.co
COSTA RICA.
Please check the Guarantor details. For any questions regarding official Distribu-
tors and/or their contact details, please use the contact information below. For
Whirlpool-branded products, call San José on 4000 1423 via the national toll-free
number: 8000 571023. For KitchenAid-branded products, contact the national toll-
free N°: 08000 571029
Opening Hours: Call us Monday to Friday from 8:00 a.m. to 6:00 p.m. and on
Saturdays from 8:00 a.m. to 2:00 p.m. E-mail:contactocostarica@whirlpool.com;
kitchenaid_cam@whirlpool.com
Also visit our websites: www.whirlpool-ca.com and www.kitchenaid-ca.com
GUATEMALA.
Guarantor: Whirlpool GUATEMALA S.A.
Address: 18 Calle 24 - 69 Zona 10 Empresarial Zona Pradera Torre 3 Level 14 -
Guatemala City, Guatemala
For Whirlpool and KitchenAid-branded products, contact the national N°: +502
2470 0858
Opening Hours: Call us Monday to Friday from 8:00 a.m. to 6:00 p.m. and on Satur-
days from 8:00 a.m. to 2:00 p.m.
E-mail: contactoguatemala@whirlpool.com; kitchenaid_cam@whirlpool.com Also
visit our websites: www.whirlpool-ca.com and www.kitchenaid-ca.com
MÉXICO.
Guarantor: Whirlpool México, S. de R.L. de C.V.
Address: Antigua Carretera a Roma Km. 9, Col. El Milagro, Apodaca N.L., Mexico
66634. Whirlpool Contact Center from anywhere in the country on 8183-292100
and KitchenAid Support on 800 002 2767 Opening Hours: Monday to Friday from
8:00 a.m. to 7:00 p.m. and on Saturdays from 8:00 a.m. to 5:00 p.m. and Sundays
from 10:00 a.m. to 5:00 p.m.
Also visit our websites: www.whirlpool.mx/servicio and www.kitchenaid.mx/servicio-
y-soporte
PERÚ.
Guarantor: Whirlpool PERU S.R.L.
Legal Address: Av. Benavides 1890, Miraflores, Lima.
For products sold by Whirlpool Peru S.R.L. Contact (511) 3110014. Opening Hours:
Call us Monday to Friday from 9:00 a.m. to 6:00 p.m. and on Saturdays from 9:00
a.m. to 1:00 p.m. E-mail: contactoperu@whirlpool.com
Also visit our websites: www.whirlpool.com.pe and www.kitchenaid.com.pe
DOMINICAN REPUBLIC.
Please, check the Guarantor's information shown on the Distributor's stamp. For
any questions regarding official Distributors and/or their contact details, please use
the contact information below.
National Toll-Free N°: 809-412-7713
Opening Hours: Call us Monday to Friday from 8:00 am to 5:00 pm E-mail: contac-
torepublicadominicana@whirlpool.com - Also visit our websites: www.whirlpool.
com.do and www.kitchenaid.com.do
ECUADOR.
Guarantor: Whirlpool Ecuador S.A.
Address: Av. From the Americas s/n Eugenio Almazan, Edificio Las Américas,
Guayaquil, Ecuador.
For Whirlpool and KitchenAid-branded products, contact the national toll-free N°
1800 344782
Opening Hours: Call us Monday to Friday from 8:00 a.m. to 6:00 p.m. and on Satur-
days from 8:00 a.m. to 2:00 p.m. E-mail: contactoecuador@whirlpool.com
Also visit our websites: www.whirlpool.com.ec and www.kitchenaid.com.ec
EL SALVADOR.
Guarantor: Whirlpool El Salvador S.A. de C.V.
Address: Calle Alegría y Boulevard Santa Elena - Edificio Interalia - Nivel 2 –Antiguo
Cuscatlán, San Salvador, El Salvador.
Tel: +503 22119002. Opening Hours: Call us Monday to Friday from 8:00 a.m. to
6:00 p.m. and on Saturdays from 8:00 a.m. to 2:00 p.m.
E-mail: contactoelsalvador@whirlpool.com; kitchenaid_cam@whirlpool.com
Also visit our websites: www.whirlpool-ca.com and www.kitchenaid-ca.com
HONDURAS.
Please check the Guarantor details. For any questions regarding official Distributors
and/or their contact details, please use the contact information below.
E-mail: contactohonduras@whirlpool.com; kitchenaid_cam@whirlpool.com
NICARAGUA .
Please, check the Guarantor's details at the place where you purchased the product
or by contacting us via:
E-mail: contactonicaragua@whirlpool.com; kitchenaid_cam@whirlpool.com
PANAMÁ .
Please, check the Guarantor's details at the place where you purchased the product
or by contacting us via:
In Panama City: 8336294
For Whirlpool-branded products, in Panama City call 833 6294 and from the rest
of the country, call the national toll-free N°: 0 8000 570058 Helpline for KitchenAid-
branded products: 008000570081
PUERTO RICO.
Guarantor: Whirlpool Corporation
Address: Corporate Office Park #42 Road #20 Suite 203 Guaynabo-San Juan 00966
Contact N°: 1+787+999+7400
Opening Hours: call us Monday to Friday from 8:00 am to 5:00 pm.
E-mail: contactopuertorico@whirlpool.com
Also visit our website: www.kitchenaid.com
VENEZUELA.
Please, check the Guarantor's information shown on the Distributor's stamp.
For any questions regarding official Distributors and/or their contact details,
please use the contact information below. Telephone N° 0212-2677839 // 0414-
2443829, Opening Hours: call us Monday to Friday from 8:00 am to 5:00 pm
E-mail: contactovenezuela@whirlpool.com
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