What Are You Looking For?
• Service Tag and Express Service Code
• Microsoft Windows License Label
• Latest drivers for my computer
• Answers to technical service and support questions
• Online discussions with other users and technical
support
• Documentation for my computer
• Service call status and support history
• Top technical issues for my computer
• Frequently asked questions
• File downloads
• Details on my computer configuration
• Service contract for my computer
6
Quick Reference Guide
Find It Here
Service Tag and Microsoft Windows License
These labels are located on your computer.
• Use the Service Tag to
identify your
computer when you
use support.dell.com
or contact technical
support.
• Enter the Express
Service Code to direct your call when contacting
technical support. The Express Service Code is not
available in all countries.
Dell Support Website — support.dell.com
NOTE:
Select your region to view the appropriate support
site.
The Dell Support website provides several online tools,
including:
• Solutions — Troubleshooting hints and tips, articles
from technicians, and online courses
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, order status,
warranty, and repair information
• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product
specifications, and white papers
Dell Premier Support Website — premiersupport.dell.com
The Dell Premier Support website is customized for
corporate, government, and education customers. This
website may not be available in all regions.