Do You Need More Help - Medion LIFE P15052 Manual De Instrucciones

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Fault
There are stripes on
the screen or the col-
ours are faded.
The control panel on
the device does not
work.
The remote control
is not working.
TV switches off
No reception/poor
signal via a wireless
network connection
(WLAN).
WIRELESS DISPLAY
connection cannot
be established.

13.1. Do you need more help?

If the suggestions in the previous sections did not solve your problem, please con-
tact us. To make it easier for us to help you, please have the following information to
hand:
What external devices are connected?
What messages appear on the screen?
When operating the device, at which step did the problem occur?
If you have a PC connected to the device:
– How is your computer configured?
– What software were you using when the problem occurred?
What steps have you already taken to try and rectify the problem?
Please provide us with your customer number if you have one.
72
Corrective action
Is there interference from another device?
Transmission antennae on radio stations, ham radios
and portable phones can also cause interference.
Operate the device as far away as possible from the de-
vice that might be causing the interference.
The child lock might be on.
Check if the batteries are fully charged and have been
inserted the right way round.
Ensure the sensor field is not exposed to strong light.
Check whether the automatic TV switch-off function is
activated under TIME.
Make sure that all required settings have been made.
It may be too far from the router. In this case, the use of
a repeater may be sensible.
Make sure that all required settings have been made.
Please see section WIRELESS DISPLAY.
The devices may not be compatible (only Android de-
vices with certain software requirements are compati-
ble).

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