Troubleshooting - Klarstein VIRTUOSA Manual Del Usuario

TROUBLESHOOTING

Problem
The cooktop cannot Be
turned on.
The touch controls are
unresponsive.
The touch controls are
difficult to operate.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
Possible cause
No power.
The controls are locked.
There may be a slight
film of water over the
controls or you may be
using the tip of your
finger when touching
the controls.
Rough-edged cookware.
Unsuitable, abrasive
scourer or cleaning
products being used.
This may be caused
by the construction of
your cookware (layers
of different metals
vibrating differently).
Solution
Make sure the cooktop is connected
to the power supply and that it is
switched on. Check whether there
is a power outage in your home or
area. If you've checked everything and
the problem persists, call a qualified
technician.
Unlock the controls. See section 'Using
your ceramic cooktop' for instructions.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'. See 'Care and cleaning'.
This is normal for cookware and does
not indicate a fault.
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