Troubleshooting - Ergomotion Serta MotionPerfect II Manual Del Propietário

setting up two bases
If simultaneous operation of two bases is desired, use the SmartSync™ Cord to connect the
electronics of both bases together.
STEP 1
Unplug base from power source.
STEP 2
Disconnect the power-down box cable from each control box.
Make note where the cable was plugged in.
STEP 3
Connect the male end of the sync cord to each power-down box.
Insert it into the same port that you disconnected the power-down
box from in Step 2.
Control Box
Sync Cord
Splitter
Power-Down Box
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STEP 4
Connect each power-down box male connection to the sync cord
female connection (Refer to the illustration below).
STEP 5
Plug base back into the power source.
STEP 6
Check to ensure all cords are securely attached. Both remotes will
now operate both bases simultaneously (If the remotes become
unpaired, see page 15).
Control Box
Splitter
Power-Down Box

troubleshooting

If one or more functions on the bed base have stopped operating:
•
Check under the bed base to verify that the wired connections are secure and that there are no cords or bedding obstructing the
movement of the base.
•
Check to ensure the green LED light is illuminated on the control box. If there is no light, verify that the input and power cords are
properly connected.
•
Unplug the base for 1 hour to reset the electronic components.
•
Plug bed base into a different electrical outlet, or test current outlet with another working appliance (a grounded, electrical surge
protector is recommended).
•
Install new batteries in the remote control.
•
Remove and replace full batteries in the remote control and re-pair the remote to the base (see page 14)
If issue is not resolved by following the instructions above, locate serial number on warranty card, manual or back of remote and call
Ergomotion Customer Service: US 1-888-550-3746
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