FREQUENTLY ASKED QUESTIONS / TROUBLESHOOTING
Question/ Problem - Cause
Causa
The motor doesn't start:
• Battery discharged;
• The on/off switch isn't working or the connections
are damaged;
• The rotor and stator windings are damaged;
• The rotor windings are short-circuited;
The motor makes an abnormal sound, starts
intermittently or turns slowly:
• Switch connections are damaged;
• Mechanical obstruction;
• The power tool is running over excessive pressure,
overloaded motor;
Metallic head heats:
• Lack of consistent grease in the head of the
rotating shaft or dirty head;
The machine overheats:
• Machine overloaded;
• There is poor housing or parts assembly inside the
drill;
• Supply voltage too low;
30
Solution
• Charge or replace;
• Repair or replace the on/off switch;
• Contact technical assistance;
• Contact technical assistance;
• Repair or replace the on/off switch;
• Inspect the mechanical parts;
• Reduce the pressure exerted;
• Contact technical assistance;
• Reduce working pressure;
• Check if there is a lockage or piece touching the
rotor;
• Check the power voltage and adjust according to
the technical specifications;