Q: The watch is not charging.
1. Try to charge the watch with a different micro USB cable.
2. Check if the computer's USB port or adapter you are using to charge the device
(not supplied) is working with other electronic devices.
3. If still not working, perform the hard reset method as described above.
Q: Screen display is abnormal.
Hold the home button for 3 seconds to turn off, then wait 30 seconds. Hold the
home button again to turn back on.
Q: Can not connect to computer.
1. Check the connections on the Micro USB cable between the watch and the
computer. Ensure the cable is securely connected at both ends
2. Hold the home button for 3 seconds to turn off, then wait 30 seconds. Hold the
home button again to turn back on.
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