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Appendix
Troubleshooting
Before contacting a Samsung Service Center, please attempt the following solutions.
Your controller cannot be used
When the batteries are completely discharged, your controller cannot be used. Replace the
batteries.
Your controller freezes
Press and hold the Home button to enter Bluetooth pairing mode. When the controller enters
Bluetooth pairing mode, connect the devices again.
If the problem is still not resolved, contact a Samsung Service Center.
Another Bluetooth device cannot locate your controller
• E nsure that your controller is in Bluetooth pairing mode.
• E nsure that your controller and the other Bluetooth device are within the maximum
Bluetooth range.
If the problem is still not resolved, contact a Samsung Service Center.
Your controller cannot connect to another Bluetooth device
• E nsure that your controller and the other Bluetooth device are within the maximum
Bluetooth range.
• O n the device you want to connect with, disconnect all paired devices and try to connect
again.
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