Troubleshooting
Risk of electric shock. Can shock, burn or kill. Unplug pump before servicing or
cleaning pump.
Symptom
Pump won't start or run.
Pump starts and stops too
often.
Pump won't shut off.
Pump operates but delivers
little or no water.
For assistance, call Simer Customer Service at
Probable Cause(s)
Pump is not plugged in.
Blown fuse.
Low line voltage.
Defective motor.
Defective float switch.
Impeller.
Float obstructed.
Backflow of water from piping.
Faulty float switch.
Defective float switch.
Restricted discharge (obstacle or ice in
piping).
Float obstructed.
Restricted intake screen.
Low line voltage.
Something caught in the impeller.
Worn or defective parts or plugged
impeller.
Check valve installed without vent hole.
Restricted intake screen.
Check valve is installed either backward
or upside down.
Corrective Action
Check and see if pump is plugged in to a proper
outlet.
If blown, replace with fuse of proper size.
If voltage under recommended minimum, check
size of wiring from main switch on property. If
OK, contact power company or hydro authority.
Replace pump.
Replace float switch.
If impeller won't turn, remove lower pump body
and locate source of binding.
Remove obstruction.
Install or replace check-valve.
Replace float switch.
Replace float switch.
Remove pump and clean pump and piping.
Remove obstruction.
Remove the pump and clean the intake screen
and the impeller.
If voltage under recommended minimum, check
size of wiring from main switch on property. If
OK, contact power company or hydro authority.
Remove the pump and clean out the impeller.
Clean impeller if plugged; otherwise replace
pump.
Drill a 1/16" - 1/8" (1.6mm - 3.2mm) dia. hole
between pump discharge & check valve (1-2"
above where the discharge pipe screws into the
pump discharge and below the waterline).
Remove the pump and clean out the intake
screen.
Be sure check valve is installed correctly.
800-468-7867
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