WHEN YOU NEED SERVICE
EN
In the unlikely event that you require service on your Tribest Raw Tea Kettle, or if it fails to function
properly within the warranty period during normal household operation, please contact the Tribest
Warranty Service Center.
SERVICE CENTER
For all service inquiries, please contact the Warranty Service Center for a Return Merchandise
Authorization (RMA) number and proper routing instructions.
If you need service:
1) Call the Warranty Service Center (888-254-7336) to get a Return Merchandise Authorization
(RMA) number to send your Tribest Raw Tea Kettle to the service center. Returns will NOT be ac-
cepted without an RMA number clearly written on the box.
2) Pack your Tribest Raw Tea Kettle securely in the original shipping box. Make sure all affected
parts are enclosed.
3) Fill out the service request form, detach it and enclose it in the shipping box.
4) Seal the shipping box securely with packing tape.
5) Address the box to the warranty service center. Be sure to put your return address on the
outside of the package.
6) It is always wise to insure the package against possible damages or loss in transit. Ship prepaid.
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