Kohler K-3900 Guia Del Usuario página 43

Troubleshooting (cont.)
Symptoms
2. The remote control is on,
but the toilet fails to
respond.
3. Graphic appears or does
not appear when the toilet
is flushing.
4. The remote control is
locked and will not work.
Power Troubleshooting
Symptoms
1. There is no power to the
toilet.
Toilet beeps when
2.
unplugged or plugged in.
3. Remote control tells you
the backup battery is low.
Lights Troubleshooting
Kohler Co.
Probable Causes
A. The remote control and toilet
are not communicating.
A. The flushing graphic is enabled
or disabled.
A. When different options are
selected rapidly before the
previous selection is complete,
it may cause the remote control
to lock.
Probable Causes
A. Toilet is not plugged in or the
GFCI is tripped.
A. This is normal operation.
A. Backup battery is dead. Note:
The battery is only needed
when there is a power outage. It
is not required for normal
usage.
43
Recommended Action
A1. Remote control is out of range of
the toilet. Move the remote control
closer to the toilet.
A2. Turn the power to the toilet off
using the power button on the back
of the toilet, wait 10 seconds, turn
the power back on.
A3. Using a pen or similar item, push
the reset button on the back of the
remote control.
A4. Reconnect the toilet using the
remote control and selecting;
[settings] > [maintenance] > [learn
remote], then following the
directions on the remote control
screen.
A5. Call the Customer Care Center
using the information provided on
the back page of this manual.
A1. Disable the flushing graphic using
the remote control and selecting;
[settings] > [feature settings] >
[flushing] > [animated flush]. The
check mark and [animated flush]
will appear grey when the feature
is disabled.
A2. Using a pen, push the reset button
on the back of the remote control.
A3. Call the Customer Care Center
using the information provided on
the back page of this manual.
A1. Using a pen, push the reset button
on the back of the remote control.
A2. Call the Customer Care Center
using the information provided on
the back page of this manual.
Recommended Action
A. Plug in the toilet or confirm the
GFCI has not been tripped.
A. No action needed.
A. The backup battery is located in an
area that should only be serviced
by a KOHLER certified service
representative. Call the Customer
Care Center using the information
provided on the back page of this
manual.
1132336-5-B